Refreshment ConceptsCustomer Service
Jul. 2014 - Sep. 2016Fresno, CARefreshment Concepts supplies 'non-chain' coffee shops, cafes, offices, restaurants with all needed supplies to serve specialty coffee and espresso drinks. Syrups, sauces, cups, lids, straws, machinery, and training. Refreshment Concepts has been in business over 20 years in the Fresno area. My duties included writing orders, inventory management, fulfilling orders with accuracy, shipping or delivering orders. During delivery I would answer any product, process or service questions for customers. I would also provide employee training for customers. Key Abilities Utilized: * detail-oriented * inventory management * customer care * verbal communication * training