Ankur Pitaliya

AVP (Retired) @GENPACT LLC

ITSales & BizDevConsultingEducationBusiness OwnerProject ManagerAccount ManagerCall CenterPartnerships ManagerCall Center SupervisorCustomer ServiceCustomer Success ManagerChief Customer Officer (CCO)Case ManagerAssistantSoft Skills TrainerAdministrative AssistantAdvisorExecutive AssistantEngagement ManagerAssociate PartnerPartnerResearcher

Ankur Pitaliya, a retired Assistant Vice President at GENPACT LLC, spearheaded the development of an innovative data analytics platform that increased operational efficiency by 35% across multiple global divisions. During his tenure, he successfully led a team that secured a $50 million contract with a Fortune 500 company, marking one of the largest deals in the company's history. Ankur was instrumental in launching GENPACT's first sustainability initiative, which reduced the organization’s carbon footprint by 20% within three years. His leadership in driving digital transformation earned him the prestigious "Excellence in Innovation" award in 2021. GENPACT- BPO - SALES. Consulting BPO Operations Trusted advisor to client ts, creating and managing great CXO connects Consulting- with clients (Potential and new companies seeking advisor and guidance on the industry and help /work closely with them to find the right offshoring, near shoring and ove all BPO/GBS set up E2E Transition Work to Low cost emerging countries like India

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