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Work Background
Technical Consultant
ServiceNowTechnical Consultant
Nov. 2025California, United States
Sr. ServiceNow Developer
OndaroSr. ServiceNow Developer
Jul. 2025 - Nov. 2025California, United States
ServiceNow Consultant
ServiceNowServiceNow Consultant
Mar. 2025 - Jun. 2025California, United States
Senior System Engineer
AbbottSenior System Engineer
Mar. 2021Los Angeles Metropolitan Area
Senior Servicenow Engineer
AbbottSenior Servicenow Engineer
Mar. 2021 - Feb. 2025Los Angeles Metropolitan Area
Infotainment Engineer
Volkswagen Group of America Innovation and Engineering Center California (IECC)Infotainment Engineer
Aug. 2019 - Mar. 2021
Senior ServiceNow Engineer
VolkswagenSenior ServiceNow Engineer
Aug. 2019 - Mar. 2021
FEU Operations Engineer
JLRFEU Operations Engineer
Jun. 2016 - Jul. 2019Mahwah, NJ
Senior ServiceNow Engineer
JLRSenior ServiceNow Engineer
Jun. 2016 - Jul. 2019Mahwah, NJ
Senior Test Engineer
HARMAN InternationalSenior Test Engineer
May. 2015 - Jun. 2016Farmington Hills, MiFiat MY15+ Project and CMC MY14 MY15 Post Launch Service Release •Integration Test Lead coordinating with India team to initiate and ensure Sanity, Smoke, Connectivity, and KPI tests are completed across Fiat 940/330, 520/334 NA, EU,ROW, and Turkey regions and, CMC MY14 and 15 service release builds; Remaining NA dependant test cases completed locally in vehicle/bench •Test and validate all Harman responsible domains (Nav, Tuner, Bluetooth, Apps, Connectivity, etc) via Adhoc testing in vehicle •Ensure post launch service release issues reported by customer are validated per request •Flash fleet vehicles and ensure all headunits and test set-ups are up to date •Configure proxies in headunit using Raft to communicate via CAN •Side load binaries onto system and verify fix before full integration build •Lead FIAT exploratory internal test drives around Greater Detroit Area •Manage fleet amongst test team, and systems team •Assign tasks to interns and test engineers •Attend customer Ride and Drive trips locally and long distance •Attend meetings with CPM, systems, and management to discuss project status and upcoming requests •Compile fleet information such as mileage, issues documented, fixes verified/reproduced •Capture GN Logs and Can Logs using bluepirat, raft, and TraceClient Chrysler CMC MY16, MY16.5, and MY17 Projects (May 2015-February 2016) •Overall system test on all Harman responsible domains including Navigation, Tuner, Apps, Connectivity and Bluetooth •Adhoc testing in vehicle, accruing atleast 1000 miles per week across different software lines as required by program, ensuring system stability in vehicles •Assist in Integration Activities (Smoke, Sanity, KPI tests) •Support Automation of Integration activities •Verify and reproduce known defects in systems, and provide appropriate logs as requested by developers •Attend Chrysler Ride and Drive events •Generate vehicle reports for management, and attend weekly meetings to discuss current project status
Senior ServiceNow Engineer
Harman Connected ServicesSenior ServiceNow Engineer
May. 2015 - Jun. 2016
System Test Engineer
General MotorsSystem Test Engineer
Dec. 2014 - May. 2015Warren, Michigan• In-vehicle Wifi validation and Digital Media Lead for various General Motors infotainment systems, including Faceplate, Intouch, BYOM1/2, NGI and Info 3.0 • Validate and configure US, EU, and China region VCPs using NeoVI Vehicle Spy CAN • Configure VCPs to test various system parameters such as encryption types, security type • Monitor 4G LTE speeds, packet data loss in both stationary and dynamic setups • Validate various media devices such as ipods, usbs, SD cards, android devices • Ensure various USB types, formats, audio file types are supported by systems as required by specifications • Execute, edit/update, and create new test cases for system validation • Ensure sepcifications are met as required by design release engineers • Generate ECIMs for failures/bugs in system, and validate implemented fixes
ServiceNow Platform Admin/Engineer
General MotorsServiceNow Platform Admin/Engineer
Dec. 2014 - May. 2015Warren, Michigan• In-vehicle Wifi validation and Digital Media Lead for various General Motors infotainment systems, including Faceplate, Intouch, BYOM1/2, NGI and Info 3.0 • Validate and configure US, EU, and China region VCPs using NeoVI Vehicle Spy CAN • Configure VCPs to test various system parameters such as encryption types, security type • Monitor 4G LTE speeds, packet data loss in both stationary and dynamic setups • Validate various media devices such as ipods, usbs, SD cards, android devices • Ensure various USB types, formats, audio file types are supported by systems as required by specifications • Execute, edit/update, and create new test cases for system validation • Ensure sepcifications are met as required by design release engineers • Generate ECIMs for failures/bugs in system, and validate implemented fixes
Software Validation Engineer
HARMAN InternationalSoftware Validation Engineer
Sep. 2013 - Nov. 2014Fairfield, NJBMW NBT, NBT Evo, EntryNav Project (March 2014-November 2014) Daimler NTG5 Project (September 2013-March 2014) • Ensure stable software delivery to BMW and Daimler across all systems • Create error reports on bugs found in systems, collect appropriate logs and attempt to root cause issues • Test case mangement lead for BMW projects; assign test cases to interns and engineers in team to meet software deadlines, update test cases as system matures • Flash and update all vehicles and benches, clear fault codes generated after sotware flash • Validate cluster navigation and headunit dependant features • Measure system performance manually • Run automation scripts and collect results for Development team • Daily test drives, and weekly local test drives around Greater New York City region • Provide customer support to Daimler and BMW as requested
Software Engineer
HARMAN InternationalSoftware Engineer
Sep. 2013 - Nov. 2014Fairfield, NJBMW NBT, NBT Evo, EntryNav Project (March 2014-November 2014) Daimler NTG5 Project (September 2013-March 2014) • Ensure stable software delivery to BMW and Daimler across all systems • Create error reports on bugs found in systems, collect appropriate logs and attempt to root cause issues • Test case mangement lead for BMW projects; assign test cases to interns and engineers in team to meet software deadlines, update test cases as system matures • Flash and update all vehicles and benches, clear fault codes generated after sotware flash • Validate cluster navigation and headunit dependant features • Measure system performance manually • Run automation scripts and collect results for Development team • Daily test drives, and weekly local test drives around Greater New York City region • Provide customer support to Daimler and BMW as requested
Drive Qualifications Co-op
EMCDrive Qualifications Co-op
Jul. 2012 - Dec. 2012Cork, IrelandPerform qualifications testing on EMC supplier hard drives and flash drives, to ensure stringent quality requirements. Responsible for executing and analyzing test scripts which test for redundancy, robustness, and I/O of drives using different RAID configurations, in addition perform similar tasks in a controlled environmental room to accelerate the aging process of the drives and demonstrate end of life behavior. Utilized SCSI sense codes to further investigate issues found in results when faults were found. Results and findings were discussed in weekly meetings with management along with other engineers responsible for the project. Successfully brought up a system was was previously un-tested for the Ireland Region, and created documentation for future use.
Hardware Test Co-op
CiscoHardware Test Co-op
Jul. 2011 - Dec. 2011San Jose, CAPerform hardware testing on prototype commercial routers, switches, power trays, and fan trays. Responsible for bringing up hardware for testing needs, execute software diagnostics, and perform firmware upgrades. After analyzing diagnostics tests, if necessary hardware debug was performed using a voltmeter and hardware was submitted for rework and tested again. Results were prepared and analyzed in weekly meetings with management. In addition, responsible for preparing the hardware for shipment, as well as preparing to receive shipment of hardware. Support was also provided to other departments as requested.
Electrical Engineer Intern
JacobsElectrical Engineer Intern
Jul. 2010 - Jan. 2011Morristown, NJElectrical design engineer for power and lighting systems in buildings, airports, and train stations. Responsibilities include performing load calculations for each project, create electrical drawings in Auto Cad for design review by certified PE, and perform lighting analysis to ensure proper lighting is met as specified by the customer. Projects include TSA, Amtrak, American Girl, NJ State Police, as well as others. In addition, attended many professional seminars to be educated on current and upcoming products in the industry as well as provide on site support for the customer.
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