Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
University of California, San FranciscoQuality Improvement Analyst
May. 2025San Francisco Bay AreaQuality Improvement analyst at Zuckerberg San Francisco General- Children’s Health Center
Baywell Health CommunityData Quality Analyst
Sep. 2022 - Apr. 2025United States• Monitor clinical quality metrics (UDS & HEDIS) to identify areas of gap for the design and implementation of quality improvement plans, clinical interventions, and organizational goal setting. • Coordinates with the quality improvement director in the design and execution of projects to address identified areas of improvement within the organization. • Conducts audits to ensure the collection of high quality and accurate data in clinical processes. • Coordinates with the Chief medical officer and Clinical directors in the areas of adult medicine, pediatrics, and women’s health in the creation of monthly reports and dashboards to highlight areas of improvement and create action items to address each area. • Create, implement, and monitor clinical interventions to promote health equity in chronic disease management in the Bay Area, including data collection, analysis, and reporting. • Conducts EHR mapping to design workflows to follow proper documentation in the EHR system for all quality improvement projects. • Develop comprehensive reports summarizing the findings and outcomes of each PDSA cycle. Including data analysis results, key insights, lessons learned, and recommendations for further action. • Coordinate with partners and stakeholders to create quality improvement projects related to diabetes mellitus (DM), hypertension (HTN), colorectal cancer (CRC), cervical cancer screening (CCS), and breast Cancer screening (BCS).
West Oakland HealthPanel Coordinator and lead community health worker
May. 2021 - Dec. 2022• Lead efforts to improve Hypertension (HTN) indicators following UDS guidelines through the collection and analysis of data. • Conducted regular case management outreach to check patients' progress and address SDOH or barriers navigating the health system. • Connected patients to community resources and support services within the organization or external partners. • Generated quarterly reports alongside the quality assurance team to exceed existing clinical goals. • Collaborated alongside CHCN to help WOHC identify the impact of social determinants of health and disparities in the West Oakland community. Discussed county and state policies to identify and create access to new resources for the community. • Promoted health equity among the diverse community of patients within the Care neighborhood program to create an inclusive and safe environment in the West Oakland clinic.
West Oakland HealthResource Navigator
Mar. 2021 - May. 2021United States• Supervised small CI/CT team on day-to-day tasks. Responsible for updating the team on changes in county and CDC guidelines. • Manage multiple households and individual referrals for resources daily through the Calconnect platform. • Thoroughly documented progress and outcomes of referrals submitted to agencies and local Alameda County distributors. • Completed screenings and assessed the priority of resource referrals with cases and contacts
West Oakland Health CouncilCase Investigator/Contact Tracer
Sep. 2020 - Mar. 2021Oakland, California, United States• Interviewed cases of COVID-19 to elicit contacts and gather information related to illness, well-being, and economic safety. As well as educating individuals about the virus and its effects on people individually and as a community. • Generated referrals for resources, exposures, and outbreaks. • Monitored changes throughout the isolation/quarantine. • Provided ongoing education and completed regular quality assurance checks based on Alameda County guidelines. • Interviewed cases of COVID-19 to elicit contacts and gather information related to illness, well-being, and economic safety. • Educated individuals about the COVID-19 virus and its effects on people individually and as a community. • Generated referrals for resources, exposures, and outbreaks. • Monitored changes throughout the isolation/quarantine. • Provided ongoing education and completed regular quality assurance checks based on Alameda County guidelines.
West Oakland Health CouncilCCA Telemedicine project
Jun. 2020 - Sep. 2020Oakland, California, United StatesIn partnership with CCA, designed and tested the implementation of video appointments to accelerate the connection between patients and providers. Assisted with the mapping and creating workflows in the EHR system (EPIC OCHIN).
Ronald McDonald HouseStudent Volunteer
Aug. 2018 - May. 2019Austin, Texas, United StatesAn institution that seeks to improve the health and well-being of children and families. As a volunteer, I was in charge of maintaining the record of patients residing in the family room, Maintained updated patients' information, and created a support system for patients as well as a neat space in the family room.
Intch is a Professional Networking App for the Future of WorkSee more people like Laura on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1806609 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
16
Business Owner
535208 people
16
Senior Pricing Analyst @ Saia Inc.
15
Production Assistant
15
Owner @ West Volusia Bookkeeping and Tax