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Work Background
Australian SentinelProject Manager
Apr. 2022Sydney, New South Wales, AustraliaAs a Project Manager at Australian Sentinel, I have delivered complex IT transformation, migration and upgrade projects for major Australian organisations including Taronga Zoo, Cuscal, ANZ Bank, TPG Telecom, Reserve Bank of Australia and Sydney Water. My work spans BMC Helix ITSM implementations, Control‑M migrations and upgrades, enterprise workflow and scheduling transformations, and multi‑system integrations. I oversee end‑to‑end project delivery - planning, design review, execution, governance, risk management, financial forecasting and stakeholder communication - while leading cross‑functional teams across both Agile and Waterfall environments. With responsibility for project budgets ranging from $50K to $8M+, I consistently ensure on‑time, on‑scope and high‑quality outcomes for clients across financial services, telco, utilities, government and not‑for‑profit sectors
AccentureTech Delivery & Op Excellence Associate Manager
May. 2017 - Mar. 2022Mumbai, Maharashtra, IndiaDelivered SAP and Cloud transformation projects for major clients including BlueCross, Medtronics and Accenture SAP practices.
Facilitated Agile ceremonies, backlog management, sprint planning, retrospectives and stakeholder engagement.
Coached teams on Agile maturity, improving velocity, reducing blockers and strengthening delivery predictability.
Supported RFP responses, SOW creation and ROM estimates for multi‑million‑dollar engagements. Awards: Process Champion, Agile Methodology Recognition, Accenture Delivery Excellence.
CapgeminiSAP Lead Consultant
Jan. 2015 - May. 2017Mumbai Area, IndiaAs a Senior SAP Consultant and Project Lead at Capgemini, I managed end‑to‑end delivery across multiple SAP modules (MM, FICO, SD, HR, PP, GTS, C4C, GRC) for global clients including Smiths Detection and John Crane. I led a team of 40 SAP consultants, overseeing service delivery, SLA compliance, incident management, resource forecasting and continuous service improvement initiatives. I also drove Six Sigma process optimisation to reduce turnaround times, prepared SOWs and ROM estimates, supported RFP responses, and managed client relationships through regular operational reviews and escalation management. My contributions earned multiple client awards for delivery excellence and outstanding performance in SAP support and project execution
CapgeminiSAP Senior Consultant
Sep. 2011 - Dec. 2014
Tata Consultancy ServicesSAP IT Analyst
May. 2011 - Sep. 2011Served as a SAP Module Lead for Russell Investments, delivering end‑to‑end SAP HR and ESS/MSS solutions. My work included translating functional requirements into detailed technical designs, developing approval workflows for HR processes, managing defect resolution during testing, and preparing comprehensive technical specifications. I led unit, integration and regression testing, performed change management activities for production releases, and provided workflow training to new team members. My role required close collaboration with onshore client teams and functional consultants to ensure high‑quality, stable SAP solutions
LTI - Larsen & Toubro InfotechSAP ABAP Workflow Consultant
May. 2005 - Apr. 2011Worked as a SAP Team Lead supporting major clients including Chevron, Procter & Gamble, Mahagenco and SAPLPG. I led SAP development and enhancement projects across FICO, MM and HR modules, managing requirement gathering with clients, creating scope and project plans, and coordinating onsite–offshore delivery. I designed and developed SAP ABAP programs and workflows for finance and HR processes, ensuring adherence to client coding standards and quality procedures. I also oversaw testing, documentation and continuous improvement initiatives while providing accurate project schedules and technical specifications. My contributions earned multiple awards, including Chevron’s Chief Executive’s Award for Excellence and several team and individual excellence recognitions from L&T Infotech
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