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Work Background
Safeguard Consulting GroupDirector of Client Services
Jul. 2019Phoenix, Arizona, United Stateswww.SafeguardCG.com
• Helping healthcare clients with their project and consulting needs in the Healthcare Payer and Provider Space
• Lead transformation team and rebuilding of Client Success team
• Leading team with customer retention and satisfaction that includes workflows, processes, and communication.
• Lead revenue growth and marketing guidance through customer success initiatives
• Building, training, mentoring and motivating sales and customer success teams.
di Piazza Gemelli, LLCDirector
Oct. 2018Phoenix, Arizona Areawww.GemelliHome.com
My Covid Passion Project
United States Kitchen and Home Brand.
Product Manager to curate/design the best and most marketable small kitchen appliances.
Develop products that are for North American Kitchens and best used with USA food.
Marketing using Amazon Ads, Facebook, and utilizing the right mix of influencers and agencies.
Working with Marketplaces to promote the Gemelli Brand and its products. Currently selling on over 20 marketplaces and curated shopping apps/websites.
HighPoint SolutionsSenior Client Executive
Sep. 2017 - Jun. 2019Phoenix, Arizona AreaHighPoint Solutions partners with healthcare and life science organizations on niche functional and technical solutions providing strategic consulting, system integration, professional services, managed outsourcing, & onshore development solutions. HighPoint Solution's Healthcare Practice Service Offerings: • Information Management: Strategy, Enterprise Architecture, Data Governance, SOA, Integration Services, and Master Data Management • Data and Analytics: BI Roadmap, Report Rationalization, Performance Management, Reporting Analytics, Data Quality, DW, MPP and Tool Selection • Payer/Provider Technology & Operations: System Implementation, Configuration, Optimization and Upgrades • Core IT: Infrastructure, Application Development, Testing, Security, Project Management and Business Analysis, • Outsourcing, Application Retirement, Data Archiving, Application Support, Outsourcing, Hosting, and Asset Management • Population Health/Care Management- Accountable Care Organizations (ACOs) – Care Coordination
Mediant Health ResourcesExecutive Vice President
Dec. 2012 - Oct. 2015Phoenix, Arizona AreaExecutive Vice President
CHIMEFoundation Member
Jan. 2012 - Jun. 2019The College of Healthcare Information Management Executives (CHIME) is the professional organization for chief information officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate; exchange ideas; develop professionally; and advocate the effective use of information management to improve the health and healthcare in the communities they serve.
H/P Technologies, Inc.Director Business Development/Client Services - National Accounts
Dec. 2007 - Dec. 2012
ConduentSr Client Executive/Sr. Service Delivery Manager.
Jul. 2000 - Nov. 2007GlobalGlobal Business Development Manager for Fortune 100 and 500 clients supporting many different industries and lines of business. Experience working overseas with Global Clients.
ChaseSr Business Analyst
Jan. 1996 - Jul. 2000Phoenix, Arizona Area
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