I’m Bryant, based in the United States and currently wearing two main hats: leading client services for healthcare payer and provider organizations, and directing a US kitchen and home brand that started as a Covid passion project. My through-line has been long-term client work—from early days as a business analyst and global client executive, to roles in business development, executive leadership, and now customer success and product management.
I’m joining spaces like this now because I’m thinking a lot about what sustainable client success and brand-building look like across very different industries.
Topics I’m always up for discussing:
Structuring and rebuilding client success teams
Healthcare payer/provider consulting engagements
Product selection and design for small kitchen appliances
Multi-marketplace distribution and promotion strategies
If any of that resonates with where you are, I’m happy to connect.More...