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Network Power<100 people
Roles
🔥100%
Startup Founder
✨100%
Business Owner
🧑💼100%
C-level Executive
Geos
🇦🇪100%
United Arab Emirates
Work Background
Meydan Free ZoneBusiness Relationship Manager
Nov. 2021 - May. 2025Dubai, United Arab EmiratesSuccessfully built and nurtured strong and enduring relationships with partners and clients, fostering trust and collaboration. Consistently met and exceeded targets and key performance indicators (KPIs),driving revenue growth and business success. Solely responsible for training new partners, equipping them with in-depth product knowledge and market insights. Efficiently managed and responded to daily inquiries from partners and clients, providing timely and accurate information. Proactively identified potential partners, evaluated partnership opportunities, and strategically targeted key business prospects. Actively assisted in identifying and resolving issues or problems, ensuring customer satisfaction and operational efficiency. Collaborated with various departments to help enhance products, providing valuable insights and contributing to product development. Named the second in command, responsible for leading and supporting the team in achieving its goals and objectives. Recognized as the Employee of the Year in 2022, showcasing outstanding dedication and performance. Played a key role in training and on-boarding new team members, sharing knowledge and best practices for effective team integration.
Europe Emirates GroupSales Associate
Jul. 2021 - Nov. 2021Dubai, United Arab EmiratesProactively engaged in both active and passive client interactions, adeptlymanaging appointments to consistently exceed annual sales targets. Maintained an extensive pipeline of prospective clients and a well-organizedclient database. Cultivated robust business relationships with current and potential clients,effectively addressing their needs and fostering client loyalty. Collaborated with management to establish and plan sales objectives, developed comprehensive sales management plans, and successfully secured business opportunities through risk management and tailored business development strategies.
FreezonerBusiness Development Specialist
Aug. 2020 - Jul. 2021Dubai, United Arab EmiratesCollaborated with the Managing Director to create social media content alignedwith brand marketing strategies. Successfully executed outreach activities, maintained a robust client prospectpipeline, and consistently exceeded annual sales targets. Nurtured and upheld strong client relationships while effectively meeting theirrequirements. Collaborated closely with management to set sales goals, develop sales plans, and manage short- and long-term business development strategies. Additionally, developed and presented informative materials at various events, demonstrating a profound understanding of client needs and offering tailored support and solutions.
Emiratesbusiness class cabin crew
Oct. 2017 - Aug. 2020United Arab EmiratesOffering highly personalized service to high-profile clients, tailoring experiences based on their history and preferences to ensure a unique and customized experience. Building strong rapport with preassigned clients to meet their high expectations, and effectively handling shortfalls by following established service recovery procedures. Adapting to work with culturally diverse colleagues, maintaining service quality, and adjusting to different team dynamics while working with individuals from varied backgrounds. Additionally, responding swiftly during medical and safety emergencies using knowledge and conflict resolution skills to ensure clients safety and satisfaction under time constraints and high customer expectations.
Emirateseconomy class cabin crew
Oct. 2014 - Oct. 2017United Arab Emirates• Providing an exceptional level of customer service to passengers during their trip, while ensuring their comfort and safety • Improving and reorganizing service operations in an efficient manner to specifically cater to customers' needs • Providing personal service to passengers by customizing travel preferences • Organizing and improving service operations to passengers by prioritizing responsibilities • Improved ability to adapt to different team dynamics while working with individuals from varied backgrounds, goals and age groups
HSBCCollections Officer
Aug. 2012 - Aug. 2014Cairo, EgyptDirect customer communication for debt collection and balance resolution, requiring a strong blend of customer service, persuasion, negotiation, and problem-solving skills. Handling late payment issues and resolving billing disputes by actively engaging with customers to understand their circumstances. Maintaining comprehensive records of customer interactions, payment plans, and telephone transactions. Demonstrating patience and persistence when dealing with customers attempting to avoid their financial obligations. Utilizing database information, credit reports, and public records to locate debtors and initiate the debt recovery process.
Call EgyptTelemarketer (Google AdWords campaign- USA)
Dec. 2010 - Nov. 2011Cairo, Egypt• Contacting businesses or private individuals by telephone in order to solicit sales for Google AdWords. • Influencing customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations. • Adjusting sales scripts to better target the needs and interests of specific individuals. • Explaining products or services and prices, and answer questions from customers. • Obtaining customer information such as name, address, and payment method, and enter orders into computers. • Maintaining safe and clean working environment by complying with procedures, rules, and regulations. • Maintaining operations by following policies and procedures; reporting needed changes. • Contributing to team effort by accomplishing related results as needed.
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