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Work Background
TITANSWeb Content Migration Specialist
Jun. 2025Bratislava, Slovakia
FreelanceOnline Marketing Project Manager
Oct. 2018Bratislava, Slovakia- SOCIAL MEDIA MANAGEMENT (Facebook / Instagram): Managed social media accounts for small and medium-sized businesses, including analyzing competitors, auditing profiles, and developing post plans and content strategies. Implemented these strategies and provided monthly reports. Experienced with PPC campaigns and proficient in Meta Business Suite / Business Manager, with additional exposure to influencer marketing. - NEWSLETTER MANAGEMENT (MailChimp / SmartEmailing): Created and distributed newsletters, managed existing contact databases (including large databases of over 20k contacts), primarily in eCommerce, beauty, services, and NGOs. Experience includes segmentation, abandoned cart emails, automated welcome series, monthly newsletters, and campaign-specific newsletters. Skilled in template creation and integrating with WordPress and Shopify. - GRAPHIC DESIGN (Canva): Developed graphics using Canva for various needs, including social media posts, business cards, and blog banners. Proficient in creating visually appealing content across different formats. - BLOG (WordPress): Authored articles in Slovak about lifestyle and travel experiences, focusing on engaging and informative content. Utilized a CMS platform and implemented search engine optimization (SEO) techniques to enhance blog performance.
Schneider ElectricContract Manager / Commercial Project Manager
Apr. 2015 - Oct. 2018Bratislava, Slovakia- RISK MANAGEMENT: Mastered financial, administrative, and contractual risks at the execution stage, serving as the entry point for projects. Utilized SAP for risk assessment and management. - CONTRACT MANAGEMENT: Managed contracts for B/C-type projects and functionally reported to Supply Chain Management (SCM) for A-type projects. - PAYMENT SECURITY: Ensured secure payment through the analysis, implementation, and follow-up of payment security measures (e.g., Letters of Credit, credit insurance). Prepared documentation, liaised with banks and brokers, and alerted the project team about contract milestones. Utilized SAP for payment tracking and documentation. - BANK GUARANTEES: Prepared, submitted, and administered contract bank guarantees in coordination with Corporate Finance, using SAP for tracking and reporting. - INVOICING: Conducted invoicing activities and managed invoicing processes through SAP. - VAT REGISTRATION: Managed VAT registration and monitored tax exposure, especially in cases of schedule slippage, leveraging SAP for accurate tracking and reporting. - INSURANCE POLICIES: Implemented project insurance policies, including Erection All Risks, ensuring compliance and coverage.
NATEKKey Account Manager
May. 2014 - Mar. 2015Bratislava, Slovakia- CUSTOMER RELATIONS: - Business Management: Oversaw IT outsourcing initiatives, ensuring the delivery of suitable candidates for both current and upcoming projects. - Relationship Development: Cultivated and maintained strong relationships with key decision-makers (e.g., procurement, HR, operational managers) through regular meetings and effective communication. - Business Development: Identified and pursued new sales opportunities within existing customer accounts. - Sales Forecasting: Projected sales activities and performance for existing accounts. - SUPPLIER MANAGEMENT: - Primary Contact: Acted as the main point of contact for suppliers throughout the entire In Mission period. - Contract Preparation: Managed the preparation and execution of contracts. - Financial Oversight: Handled financial tasks related to supplier engagements. - HR Issues: Addressed and resolved HR-related matters. - COLLABORATIVE WORK: Coordinated closely with the Sourcing Team, Sales Administration, Business Development Manager, and Finance Department to ensure alignment and effective execution of responsibilities.
IBMCommercial Contract Manager / Contract Management Specialist
Feb. 2012 - Feb. 2014Bratislava, Slovakia- PRIMARY CONTACT FOR CONTRACTUAL OBLIGATIONS: Acted as the key liaison for questions related to operational and financial commitments between IBM and UK clients (e.g., AXA, Next, Barclays, Lenovo). Ensured successful contract fulfillment, focusing on profitability and customer satisfaction. - COLLABORATIVE INTERACTION: Worked closely with a remote team comprising the Project Executive, Financial Analyst, Delivery Project Executive, RFS Manager, and other specialists. Managed the fulfillment of agreed terms and conditions for specific accounts (contract controlling) and developed account strategies based on business needs. - FINANCIAL PERSPECTIVE: - Analyzed ledger data to compare landed revenue/cost against forecasts and targets, prepared reports on landing positions and variance explanations, and investigated ad hoc discrepancies. - Conducted revenue and cost analysis to optimize Gross Profit on contracts. - Managed the RoadMap to track new revenue/cost opportunities and risks, and forecasted revenue/cost for upcoming periods. - Oversaw billing and invoicing, initiated debt collection efforts, and reported outstanding debts relative to DSO targets. - Handled signing and backlog processes, including revision and certification. - Prepared ad hoc reports and conducted analyses as needed. - OPERATIONAL PERSPECTIVE: - Produced PMR (Performance and Health Report) to assess contract performance. - Generated the Operational Matrix, a monthly audit report. - Created Risk & Issue reports to reflect contract risk management on a monthly basis. - Managed customer claims, work at risk, and SLA compliance. - Oversaw contract governance, including contract changes, RFS (Request for Service), and PCR (Project Change Request). - COST PROJECT: Initiated a personal project to consolidate relevant data, aiding colleagues in understanding cost backgrounds for more accurate forecasting and analysis. Acted as a Subject Matter Expert (SME) in this area.
SonyMaster Data Analyst / Administrator
Jan. 2010 - Feb. 2012Bratislava, Slovakia- MEMBER OF THE MASTER DATA TEAM supporting operational management through maintenance, reporting, and analysis across Central and Southeast Europe, including Poland and Greece. - MASTER DATA ADMINISTRATION: Managed all master data activities within SAP, including: - Material Master: Monitored new materials and handled various item setups (MM01 / MM02 / MM03 + MD04; VD51 / VD52 / VD53; VDH1N / VDH2N). - Customer Master: Oversaw customer registration, updates, and closure processes (XD01 / XD02 / XD03 + XD99). - Pricing: Ensured accurate and effective pricing setups, including price lists and campaigns (VK11 / VK12 / VK13). - Commercial Investments and Conditions: Configured based on agreed terms and conditions. * SAP BASIS - SM35 * SAP WM - PAL1 / PAL2 / PAL3 * SAP SD - VB01 / VB02 / VB03; VOE4 - COLLABORATION: Worked closely with regional Sales & Marketing and Customer Service departments to manage requests using relevant IT systems. Prepared reports and analyses as required. - DATA CONSISTENCY: Ensured alignment between actual status and system setup, including delivery addresses, contacts, commercial conditions, and rebates. - REPORTING AND ANALYSIS: Conducted regular reporting to analyze gaps between actual performance and targets, and formulated action plans to address discrepancies. - PROJECT SUPPORT AND PARTICIPATION: Contributed to departmental and regional projects through coordination, suggestions, improvements, implementation, and training.
EmersonCustomer Order Coordinator
Oct. 2007 - Dec. 2009Nové Mesto nad Váhom, Trenciansky, Slovakia- PRIMARY CONTACT FOR SPANISH-SPEAKING CLIENTS (with additional responsibilities for France, America, and Asia) within the Order Processing Centre, utilizing SAP R/3 MM and SD modules for order management and processing. - TEAM LEADER overseeing a team of five, dedicated to managing Spanish-speaking clients. - ORDER MANAGEMENT: Facilitated order placement and processing, coordinated order fulfillment (VA01 / VA02 / VA03), ensured timely preparation and delivery of goods (VL01N / VL02N / VL03N + VL10B), managed customer complaints and escalations, and prepared and clarified invoices (VF01 / VF02 / VF03), including creating credit and debit notes. - LOGISTICS COORDINATION: Worked closely with the logistics department to oversee the shipping and receipt of goods, provided customers with timely logistics information. - CUSTOMER RELATIONS: Addressed and resolved customer inquiries, managed cross-divisional queries, handled additional requests and issues during order fulfillment, and provided comprehensive reporting to clients. - PROJECT SUPPORT AND PARTICIPATION: Contributed to company projects through implementation, coordination, and continuous improvement efforts, including business trips for project-related activities.
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