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Work Background
Sr. Director, Information Technology
CoveoSr. Director, Information Technology
Jan. 2011 - Jan. 2025Québec City, Quebec, Canada
IT Director
CoveoIT Director
Jan. 2011 - May. 2021Managing Helpdesk, System Administrators and IT Purchasing employees. Planning, budgeting and managing all kinds of projects, from IT Migration, to office improvements, and opening/setting new Offices. I am a coach, a leader, and a mentor, not a boss! We work with: - Active Directory/ADFS - Atlassian (Bitbucket, Confluence, Jira, ...) - Cisco Servers and Networking - Dell servers and computers - Fortinet Fortigate Firewall - Google Apps - Hyper-V - Linux - Mac - Office 365 - Office 2010-2016 - Powershell - Salesforce - Slack - Visual Studio (C# .Net/ASP.Net) - Windows Desktop 7-10 - Windows Server 2008-2016
IT Specialist
CoveoIT Specialist
Nov. 2007 - Jan. 2011Québec City, Quebec, CanadaWorked with: Dell Desktop/Laptop/Server Windows Server 2003 Windows Server 2008 Symantec Enteprise Vault Microsoft Exchange 2003 Microsoft Exchange 2007 Microsoft SharePoint 2003 Microsoft SharePoint 2007
IT Technician
DiagnoCureIT Technician
Jun. 2006 - Nov. 2007Québec City, Quebec, CanadaIT Support Servers administrator Worked with: HP Desktop/Laptop/Server ESX 3.0 Microsoft Exchange 2007 Windows Server 2003
VP Technology - System Administrator
Kenotronix LteeVP Technology - System Administrator
Oct. 2005 - Jan. 2011Québec City, Quebec, CanadaKenotronix Ltee is doing Web Conception/Hosting, and many more. I'm working with: Windows Server 2003 Linux Server Apache IIS DNS/Web Merak Mail MySQL MSSQL FTP
IT Technician
IRDPQIT Technician
Jan. 2005 - Dec. 2006Québec City, Quebec, Canada

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Coaching et Mentorat pour Support Technique
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