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Work Background
TurnstyleAccount Manager
Mar. 2021 - Feb. 2025Greater Seattle AreaManaged a diverse portfolio of 50+ client accounts, serving as the primary liaison between clients and design teams to ensure seamless communication and project execution. Drafted comprehensive contracts and statements of work, meticulously managed budgets, and developed detailed project schedules to ensure timely delivery. Strengthened and maintained robust business relationships through proactive communication, addressing client needs, and consistently meeting deadlines.
WeWorkCommunity Lead
May. 2019 - Mar. 2021Bellevue WashingtonOversaw the business operations of a 3-floor, 1,500-person office building and a 2-floor, 600-person office building, ensuring smooth daily operations and high standards of service. Led and managed the cleaning team, ensuring all cleanliness and pantry responsibilities were executed to the highest standard, contributing to a positive work environment. Collaborated with facilities management teams and office landlords on various projects, ensuring efficient coordination and execution of daily, weekly, and quarterly tasks.
PLUM PROJECTS LLCOperations Administrator
Jan. 2018 - May. 2019Greater Seattle AreaAssisted in managing commercial and residential construction projects, ensuring timely completion and adherence to quality standards. Created and prepared labor contracts for subcontractors and consultants, ensuring clarity and compliance with project requirements. Managed billing processes, including invoicing and payments, and maintained accurate financial records. Recruited and onboarded new employees, coordinating interviews, and handling post-hire paperwork and orientation
Timbuk2Team Lead, Outside Sales Tech Rep
Sep. 2015 - Jul. 2017Greater Seattle AreaOutside Sales Tech Rep expanded marketing and business development through B2B/ B2C, tracked customer satisfaction trends through sales, merchandised third party retailer’s display of products. In lead sales trained incoming associates, highlighted top selling product via merchandising and managed private events for corporate clients.
AprieAssistant Manager/ Assistant Buyer
Jan. 2013 - Dec. 2015Greater Seattle Area-Managed team of six employees in support of daily operations including customer service, restocking and cash handling.
-Organized and maintained visual displays in store; front window displays, wall mountings, and clothing racks to highlight new product.
-Introduced new trends into store directly documented increase in sales and revenue as well as generated a wider clientele. -Negotiated pricing with wholesalers to ensure optimal quality vs. cost balance.
Suncadia ResortReservation Agent
Jul. 2012 - Jun. 2013Greater Seattle AreaAttended to high volume of incoming calls and emails during peak seasons for vacation home rentals, general resort visits and special events.
Exceeded all performance requirements resulting in positive growth and additional responsibilities. Modeled cross-team collaboration between sales department, front desk representatives and customers to maximize overall satisfaction.
Transworld Entertainment (FYE)Lead Sales Associate
Feb. 2008 - May. 2012Phoenix, Arizona AreaStreamlined store layout and enhanced shopping experience. Engaged customers regarding new products and upcoming events.
Mentored new employees in store policies and procedures.
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