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Work Background
BoomPopSenior Event Manager
Dec. 2024RemotePromoted to Senior Event Manager – Elevated from Event Manager to lead a team while continuing to execute high-profile corporate events independently. High-Impact Event Management & Revenue Growth – Successfully supported 75+ events over two years, managing a portfolio of 15-20 events at a time and contributing to over $6.5 million in revenue at BoomPop through strategic event execution, high-budget client management, and seamless operational leadership. Expanded Global Event Management – Successfully planned and executed corporate events across d additional destinations, navigating international logistics, vendor partnerships, and cultural nuances to deliver world-class event experiences on a global scale. Balancing Leadership & Execution – Oversee a team of event managers while directly managing a portfolio of high-impact, high-budget events. Strategic Event Planning – Design and execute large-scale corporate events, incentive programs, and executive retreats with a focus on engagement and ROI. Onboarding & Training Initiatives – Lead the development and implementation of comprehensive playbooks to streamline event processes, enhance team efficiency, and support the onboarding and ongoing training of new hires, ensuring consistency and excellence in event execution. Cross-Functional Collaboration – Partner with product, marketing, and sales teams to align BoomPop’s event offerings with evolving market needs. Client & Stakeholder Relations – Serve as a senior point of contact for high-profile corporate clients, providing expert event strategy and execution. Thought Leadership & Innovation – Stay ahead of industry trends, introduce new event formats, and contribute to BoomPop’s strategic expansion into global markets.
ForbesBLKCommunity Member
Sep. 2024Proud ForbesBLK member, committed to amplifying Black excellence in business and beyond. Passionate about creating impactful corporate events that shape connections, inspire innovation, and drive meaningful experiences
BoomPopEvent Manager/Destination Retreat Planner
Jul. 2023 - Dec. 2024Title change to Event Manager – Internal changes from Event Designer role. Managing a High-Volume Portfolio – Oversee up to 20 simultaneous events, ensuring seamless execution across various industries and formats. International Event Execution – Successfully planned and managed corporate events in Mexico, Europe, the Caribbean, and more, coordinating complex logistics, vendor negotiations, and cultural considerations to deliver seamless global experiences. High-Budget, High-Impact Events – Lead events ranging from executive summits to large-scale corporate activations, managing significant budgets with ROI-driven strategies. Strategic Event Execution – Align event vision with client objectives, ensuring every detail—from venue selection to post-event reporting—drives business impact. VIP & C-Level Client Management – Work directly with senior executives and high-profile stakeholders to curate premium event experiences. Cross-Functional Leadership – Collaborate with internal product, marketing, and sales teams to refine event strategies and enhance client engagement. Innovative Event Solutions – Develop cutting-edge event experiences, leveraging BoomPop’s platform to integrate technology and experiential design. Risk & Contingency Planning – Navigate complex logistics, mitigate risks, and troubleshoot real-time challenges to deliver flawless events. Vendor & Partner Negotiations – Manage top-tier event suppliers, venues, and service providers to ensure cost-effective, high-quality execution.
BoomPopEvent Designer
Dec. 2022 - Jul. 2023RemoteTransitioned from Freelance to Full-Time Role – Recognized for exceptional event planning expertise and strategic vision, leading to a permanent role in event design. Event Experience & Product Development – Collaborate closely with product teams to provide feedback that enhances BoomPop’s event offerings and customer experience. User-Centric Event Design – Leverage hands-on event planning experience to refine BoomPop’s platform, ensuring seamless, intuitive, and high-impact event solutions. Beta Testing & Product Improvement – Actively test new event tools, features, and technology, offering insights to improve efficiency and user satisfaction. Data-Driven Feedback & Insights – Analyze event trends, client feedback, and platform performance to inform strategic enhancements. Vendor & Partner Coordination – Work with external suppliers and internal teams to develop innovative event solutions tailored to corporate clients. Cross-Functional Collaboration – Bridge the gap between event operations, customer success, and product teams to refine and expand event capabilities.
BoomPopEvent Planner
Aug. 2022 - Dec. 2022Global• Conceptualized and executed immersive corporate events aligning with business goals and brand identity. • Managed end-to-end logistics, coordinating venues, vendors, travel, and accommodations for seamless execution. • Negotiated contracts and optimized budgets, finding cost-effective solutions without compromising quality.
Pack Up + GoTravel Planning Specialist
Jun. 2022 - Feb. 2023Custom Itinerary Creation: Designed personalized travel itineraries for clients, ensuring unique and memorable travel experiences based on preferences and budgets. Logistics Management: Coordinated travel details, including flights, accommodations, and activities, ensuring seamless and stress-free trips for clients. Client Surprise Survey: Collaborated with traveler feedback to select and curate the best possible experience for each client. Vendor CRM: Used Pack Up +. Go software to book hotels, activity providers, and transportation companies to ensure top-tier services and pricing for clients.
YelpSenior Community Manager
Jan. 2022 - Jan. 2023In my role as the former PNW Yelp Senior Community Manager, I was dedicated to cultivating a thriving local ecosystem. My mission was to connect individuals, promote the unique stories of local businesses, and foster a sense of belonging within our vibrant Pacific Northwest community. Building Strong Local Connections: I excelled at forging relationships with business owners, influencers, and Yelp users. These connections formed the backbone of our local network, enabling us to support one another in meaningful ways. Online & Offline Engagement: I orchestrated and participated in a wide range of events, both virtual and in-person, to bring our community together. These gatherings allowed us to celebrate the rich diversity of the PNW while nurturing genuine, lasting connections. Amplifying Voices: Recognizing the importance of every voice, I tirelessly worked to amplify the stories and successes of our local businesses. Their triumphs were the heartbeat of our community, and I was committed to ensuring they were heard far and wide. Data-Driven Insights: Utilizing data as a guiding force, I constantly monitored trends, gathered feedback, and fine-tuned our strategies. This data-driven approach allowed us to continually enhance the Yelp experience for consumers and businesses alike. My journey with Yelp in the PNW was a truly rewarding one. Together with an incredible community of like-minded individuals, I played a pivotal role in making the PNW an even more vibrant and supportive place. While I may have moved on from this role, my passion for fostering connections and championing local businesses remains unwavering.
Spokane Coeur d’Alene Living MagazineEvents and Social Media Director
Apr. 2018 - Jun. 2020Spokane, Washington AreaEvent Planning and Execution: Designed, coordinated, and executed high-profile community events, including galas, networking mixers, and special promotional gatherings. Ensured seamless logistics management, including vendor relations, venue selection, budgeting, and day-of coordination. Social Media Strategy and Content Creation: Developed and implemented innovative social media strategies to amplify event visibility and engage target audiences. Curated compelling content, growing followers, and increasing engagement across platforms like Instagram, Facebook, and LinkedIn. Brand Development: Strengthened the magazine’s brand identity through creative event themes and impactful social campaigns. Collaborated with editorial and sales teams to align events and digital content with the magazine’s vision and voice. Community Engagement: Built strong relationships with local businesses, influencers, and sponsors, driving partnerships and event sponsorship revenue. Acted as a brand ambassador at community events, increasing the publication’s reach and influence in the Spokane-Coeur d’Alene region. Metrics and Success Tracking: Monitored social media analytics to refine strategies and measure the ROI of campaigns and events. Achieved consistent growth in event attendance and digital engagement, surpassing organizational goals. Team Leadership: Directed and motivated a team of staff and volunteers to ensure flawless execution of events and campaigns.
Crystalized ConsultingDirector of Marketing
Mar. 2018 - Apr. 2019Spokane, Washington AreaContent Creation and Strategy: Developed and executed digital content strategies for social media, blogs, and email marketing to enhance brand visibility and engagement. Social Media Management: Managed and grew Crystalized Consulting’s social media presence across platforms, curating content, and interacting with followers to foster a vibrant online community. SEO and SEM: Implemented SEO best practices to improve organic search rankings and managed paid search campaigns (Google Ads, etc.) to drive targeted traffic for clients. Website Management: Oversaw the maintenance and optimization of the company website, ensuring an engaging user experience and up-to-date content. Email Marketing Campaigns: Created and managed email marketing campaigns, segmented lists, and analyzed performance to optimize open and click-through rates. Analytics and Reporting: Monitored key digital marketing metrics, tracked performance through Google Analytics, and provided regular reports to evaluate campaign effectiveness.
YelpCommunity Ambassador
Feb. 2018 - Jan. 2022Spokane, Washington AreaCommunity Engagement: Acted as the primary point of contact for local businesses, fostering relationships and encouraging participation in Yelp’s platform. Event Coordination: Organized and hosted local Yelp events to engage users, increase visibility, and strengthen community ties. Content Creation: Promoted local businesses by creating and sharing high-quality reviews, photos, and recommendations on Yelp. Brand Representation: Represented Yelp at community functions, building brand awareness and encouraging new sign-ups and reviews.
Spokane Weddings and EventsSocial Media Chair
Jan. 2018 - May. 2020Spokane, Washington AreaManaged and curated all social media platforms to promote group events, foster engagement, and expand the organization’s reach. Developed and executed strategic content plans, spotlighting members and industry trends to strengthen the group’s online presence. Collaborated with leadership to align messaging with the group’s mission, driving increased participation in events and membership growth.
Riverside Place Event CenterExecutive Event Manager
Apr. 2015 - Dec. 20181110 West Riverside Avenue Spokane, WA 99207Event Planning and Coordination: Led the planning and execution of a diverse range of events, including weddings, corporate functions, and community gatherings, ensuring seamless operations and client satisfaction. Ranging from 10 to 5000 guests. Client Relations: Served as the primary point of contact for clients, guiding them through event planning and delivering personalized experiences tailored to their needs. Venue Management: Oversaw the maintenance and aesthetic presentation of the venue, ensuring Riverside Place consistently met high standards of excellence. Budget and Contract Management: Developed and monitored event budgets, negotiated contracts with vendors, and optimized resource allocation to maximize profitability.
Holiday Inn Spokane-AirportDirector Of Hospitality
Jun. 2014 - Mar. 2015Team Leadership: Managed a team of up to 15 employees, ensuring smooth operations, high performance, and alignment with company goals. Scheduling: Oversaw employee schedules, balancing shift coverage with availability and operational needs. Food and Beverage Input: Collaborated with the kitchen and catering teams to curate menu offerings that met client preferences and budget. Inventory Management: Maintained inventory of food, beverage, and bar supplies, conducting regular stock checks and placing orders as needed. Bartending and Bar Service: Managed bar operations, ensuring quality service, customer satisfaction, and compliance with alcohol regulations. Ordering and Supply Management: Placed orders for necessary supplies, negotiated with vendors, and ensured timely deliveries.
Self EmployedFreelance Media, Events, & Wedding Planner
Apr. 2014Specializing in curating and executing unforgettable experiences across various sectors.
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