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Work Background
Kalos Bienestar NaturalFounder
Jan. 2024Barcelona, Catalonia, SpainKalos is a pioneering project dedicated to promoting natural well-being and sustainability, with a strong commitment to reducing plastic consumption. We specialize in offering a curated range of cosmetic and cleaning products made from natural ingredients, available through an eco-friendly refill system designed to minimize environmental impact. Furthermore, Kalos thoughtfully selects holistic products rooted in naturopathy, providing a comprehensive approach to health and well-being.
Amnesia IbizaBusiness Support to General Management and Promoters
May. 2023 - Jan. 2025Ibiza, Balearic Islands, SpainAssistant to General Management, overseeing the execution of business activities in line with established guidelines. Responsible for formalizing, supervising, and ensuring compliance with commercial agreements, particularly with promoters, artists, and agencies. Ensures accurate internal communication of contractual terms and proper allocation of responsibilities across departments. Manages relationships with collaborators, encouraging effective communication and a cooperative work environment.
Cova Santa IbizaBusiness Support to General Management and Promoters
May. 2023 - Jan. 2025Ibiza, Balearic Islands, SpainAssistant to General Management, overseeing the execution of business activities in line with established guidelines. Responsible for formalizing, supervising, and ensuring compliance with commercial agreements, particularly with promoters, artists, and agencies. Ensures accurate internal communication of contractual terms and proper allocation of responsibilities across departments. Manages relationships with collaborators, encouraging effective communication and a cooperative work environment
Amnesia IbizaBusiness Support to CEO and Promoters
May. 2023 - Jan. 2025Ibiza, Balearic Islands, SpainAssistant to General Management, overseeing the execution of business activities in line with established guidelines. Responsible for formalizing, supervising, and ensuring compliance with commercial agreements, particularly with promoters, artists, and agencies. Ensures accurate internal communication of contractual terms and proper allocation of responsibilities across departments. Manages relationships with collaborators, encouraging effective communication and a cooperative work environment.
Cova Santa IbizaBusiness Support to CEO and Promoters
May. 2023 - Jan. 2025Ibiza, Balearic Islands, SpainAssistant to General Management, overseeing the execution of business activities in line with established guidelines. Responsible for formalizing, supervising, and ensuring compliance with commercial agreements, particularly with promoters, artists, and agencies. Ensures accurate internal communication of contractual terms and proper allocation of responsibilities across departments. Manages relationships with collaborators, encouraging effective communication and a cooperative work environment
Barcelona Project's S.ASenior Associate
Feb. 2019 - Oct. 2024Barcelona, Cataluña, EspañaAssistant to the Owner’s Representative and the Owners, providing direct support in the asset management of the Hotel Fairmont Barcelona and the Palacio de Congresos de Cataluña, including overseeing a comprehensive hotel refurbishment project. Responsibilities included identifying and sourcing asset development opportunities, conducting strategic analyses, driving business growth initiatives, preparing detailed reports on competitive analysis and market positioning, and ensuring the effective management and optimization of assets.
Barcelona Project's S.ABusiness Associate to Owner’s Representative
Jan. 2017 - Jan. 2019Barcelona, Cataluña, EspañaThe responsibilities encompass a broad range of activities, including investment sales and acquisitions, supporting the Owner Representative and Legal Advisors in key functions such as asset management, identifying and sourcing development opportunities, conducting strategic analysis to foster business growth, and performing competitive analysis and market positioning.
Fairmont Rey Juan Carlos IAssistant to the General Manager
Sep. 2012 - Dec. 2016Barcelona, Catalonia, SpainThe responsibilities primarily encompass managing the Hotel General Manager’s schedule, coordinating travel arrangements for the General Manager and the Board of Directors, and handling highly sensitive and confidential information related to both operations and business matters. This role also involves serving as a key liaison between the General Manager and various stakeholders, designing and coordinating events, addressing challenges and scheduling issues raised by guests and team members, organizing and coordinating documentation to be signed and formalized, processing expenses, managing payment invoices, and providing comprehensive administrative support. Additionally, I was responsible for leading internal projects, including overseeing the design and implementation of new staff uniforms during the integration process with the Fairmont brand. Also coordinating social value initiatives, contributing to the development and execution of the equality plan, and played a pivotal role in managing the extensive training process required for the brand integration.
HUSA5-Star Hotels & Catering General Manager Assistant
Nov. 2010 - Sep. 2012Barcelona, Catalonia, SpainThe role involved providing comprehensive support to the Area General Manager overseeing a portfolio of 5-star hotels and a catering company. Primary responsibilities included managing the Area Manager’s agenda, organizing meetings, preparing reports, and serving as the communication link between the Area General Manager and the General Managers of the hotels within the group. The position required active participation in management meetings, where the assistant coordinated and consolidated information to facilitate decision-making. In addition to supporting hotel operations, the role also encompassed responsibilities related to the catering division. These included overseeing sales data, managing calendars, coordinating venues, and preparing financial projections. A key aspect of the role involved handling food and beverage profit and loss statements, as well as ensuring thorough follow-ups before and after events to maintain operational efficiency and financial accuracy. By integrating information and supporting both the hotel and catering teams, the position contributed to the smooth functioning of all related activities.
Hotel Rey Juan Carlos ISales Executive
Feb. 2008 - Nov. 2010Barcelona, Catalonia, SpainThe role involved managing inquiries and creating tailored proposals that aligned with the hotel and congress center’s availability and revenue strategies. Responsibilities included analyzing occupancy levels, preparing proposals for agencies, destination agencies, and tour operators, and serving as the main point of contact to showcase the facilities on-site. Budget adjustments based on client needs, finalize agreements, and confirm bookings. Once confirmed, contracts and detailed event files were prepared and transferred to the event coordination department for seamless execution. This position focused on maximizing revenue while ensuring the highest standards of service, combining strategic planning, attention to detail, and a client-centered approach to consistently achieve outstanding outcomes.
Hotel Rey Juan Carlos IGuest Relations
Apr. 2006 - Jan. 2008Barcelona, Catalonia, SpainResponsible for managing VIP guests, including artists, politicians, and high-profile reservations requiring personalized attention. Served as the primary liaison between guests and hotel departments to ensure seamless service, uphold brand standards, and exceed guest expectations throughout their stay. Additionally, oversaw internal communications and managed external inquiries regarding visits to the hotel and its facilities. This included coordinating film productions within the building, facilitating location requests, and ensuring smooth execution of all filming activities. Actively involved in all press-related events and media activities within the hotel, maintaining the brand’s reputation and ensuring optimal exposure.
RadissonBusiness Class Lounge Coordinator
Jan. 1999 - Jan. 2001Oversaw the seamless operation of the Business Class Lounge, ensuring excellence in service and adherence to brand standards. Responsibilities included coordinating all F&B services according to schedule, managing daily reservation requests, and handling check-in and check-out processes for executive-level guests. Served as the primary point of contact for guests staying on the Executive Floor, providing personalized assistance and exceptional service within the business area of the lounge. Focused on creating a refined and exclusive guest experience, exceeding expectations at every touchpoint.
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