Shoka Van Dooren

Owner/Founder @SVD Virtual Assistance

Office AdministratorOffice AssistantPersonal AssistantAdministrative AssistantAssistantCustomer Care SpecialistLive ChatChat SupportHelp Desk SupportCustomer ServiceBusiness Owner

I’m Shoka, founder of SVD Virtual Assistance. I help Dutch entrepreneurs break free from daily operational chaos so they can focus on growth and strategic decisions. With years of customer service and backoffice experience, I offer hands-on support in inbox management, planning, invoice follow-up, and client communication—always with a structured, personal approach. My service integrates directly into your business, providing the peace of mind and continuity you need to scale.

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Work Background

Customer Care Specialist

NorthC Datacenters NederlandCustomer Care Specialist

May. 2024Schiphol-Rijk, Noord-Holland, Nederland

Customer Service Agent

ConcentrixCustomer Service Agent

Oct. 2021 - May. 2024Amsterdam, Noord-Holland, NederlandProject Global Social Media player

Pakket Bezorger

DHL Parcel NederlandPakket Bezorger

Jan. 2019 - Jun. 2020Ermelo, Gelderland, NederlandLevering van grote en kleine pakketten

Verkoopmedewerker

MediaMarkt NederlandVerkoopmedewerker

Aug. 2018 - Dec. 2018Amersfoort, Utrecht, NederlandAudio en visuele elektronica verkoopafdeling

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Streamline Your Business with Hands-On Virtual Assistance

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