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Work Background
Our Education For InvestmentRegional Commercial Manager
Jan. 2025Riyadh, Saudi Arabia
Our Education For InvestmentRegional Marketing Manager
Nov. 2024 - Mar. 2025Riyadh, Saudi Arabia
gobooc جوبوكChief Executive Officer
Dec. 2021 - Jan. 2024Riyadh, Saudi Arabia
TorjomanMarketing Manager
Dec. 2021 - Nov. 2022
Good Enough!Founder
Jun. 2021Cairo, Egypt
Andalusia Group for Medical ServicesMarketing Manager
Jun. 2021 - Dec. 2021
Diario ASRegional Commercial Director - MENA
Dec. 2019 - Aug. 2021* Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth * Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.) * Understand the requirements of existing customers to ensure their needs are being met * Act to acquire new customers and manage client relationships (new and existing) * Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.) * Build and maintain profitable partnerships with key stakeholders * Monitor performance of commercial activities using key metrics and prepare reports for senior management * Set financial targets and budget development and monitoring
iBdaa3.netCommercial Director
Dec. 2019 - Aug. 2021
Maridive GroupMarketing Manager
Sep. 2018 - Dec. 2019Cairo Governorate, EgyptReporting to the Commercial Director on all matters pertaining to marketing. - Ensure consistency of design in all correspondence with clients and also internal documents. - Use Branding Guidelines to oversee presentations, brochures, websites and conference booth preparations. - Ensure the MOP brand is strengthened and grown both internally within existing employees but also externally with prospective clients. - Oversee and manage Social Media for the company. - Support PR efforts for the company in magazines, articles, and websites. - Attend conferences and analyze competition to determine competitive edge. - Perform market research and understand industry trends. - Transfer existing data within the company into graphical presentations and charts for brochures.
Magenta Creative Marketing SolutionsMarketing Manager
Dec. 2015 - Jul. 20188B El Shorta Housing, Corniche Nile, Maadi, CairoManaging the Marketing Department has grown from the concept of Marketing to the concept of One Stop Shop, where we serve all our employees under the umbrella of my department. Such a working environment allows me to grow even more, and excel my skills in the Marketing and Business Management in general. I perform many tasks such as: • Develop business and marketing strategies alongside other company executives and staff • Plan marketing and branding objectives • Prepare and adhere to budget • Design print ads and publications • Ensure brand messages are consistent • Gather and analyze customer insights • Engage consumers on social media • Deepen relationship with all media to ensure the most effective messages and positioning of the organization • Lead all areas of content generation and production across all media platform • Drive overall CRM and direct marketing • Oversee creation and delivery of press releases advertisements and other marketing materials • Collaborate with sales and sourcing to develop strategic partnership activities and implement the execution framework and strategic plan on identified opportunities • Develop and lead marketing team that will develop and execute new concepts, business models, channels and partners to position business as innovator and leader • Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback • Build strategic relationship and partner with key industry players, agencies, vendors and freelancers • Measure and report performance of marketing campaigns, gain insights and assess against goals and objectives • Conduct sales review meeting with clients
Toyota Motor CorporationDigital Marketing Consultant (KSA Prius Launch)
Nov. 2015 - Jun. 2016Saudi Arabia
Saudi Pro League رابطة الدوري السعودي للمحترفينDigital Marketing Manager at دوري عبداللطيف جميل
Oct. 2015 - Aug. 2017Assisted in managing the Social Media and Digital Assets of دوري عبداللطيف جميل; the Saudi Professional League back at the time branded by @Abdul Latif Jameel Corporation.
Lexicon Trans | Local Wherever You GoMarketing & Vendor Manager
Oct. 2014 - Nov. 2015El Sheikh Zayed - EgyptWorking on Lexicon Brand that was a startup at the time wasn't an easy job where all the team had to do extra work in many fields to build the company. I was responsible for the Marketing activities at first (regardless of the title) and afterwards I started to manage the Vendors we collaborate with as well. My common tasks were: 1- Sales: Responsible for all sales activities, from lead generation through close. 2- Account managing: Develops and implements agreed plans which will meet both personal and company goals of expanding customer base. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. 3- Marketing: Assists in market research, product development, promotions. Takes steps to measure, enhance, and enrich the position and image of a company through various plans and objectives. Duties and responsibilities: 1- Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers for their accounts receivables issues. 2- Provide prospect/customer with price quotations and insure there is a full understanding of the parameters regarding company’s scope of work. 3- Develops a database of qualified leads through referrals, telephone canvassing, direct mail, email, and networking. 4- Assists in the creation and implementation of company marketing plans. 5- Maintains contact with all clients to ensure high levels of client satisfaction. Receives and resolves customer complaints and problems in a timely manner. 6- Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities. 7- Proactively establishes and maintains effective working team relationships with all support departments.
VodafoneCustomer Care Loan Trainer
Apr. 2014 - Sep. 2014Ramsis− Assists in delivering training programs like Customer Care Programs, and System Practicing. − Assists in developing tools to be used within trainings. − Act as trainer in all aspects related to department procedures. − Making sure that all agents login organization with the Vodafone Way. − Create and implement the most effective ways to deliver the customer service principles.
ECCO OutsourcingCall Center Agent (CSR) for Vodafone Egypt 888 Account.
Feb. 2014 - Apr. 2014Ramsis− Provide Vodafone Egypt Co-Med customers with all required information related to the company products and services with delighting them with a superior customer service. − Providing guidance in areas of professional matters as requested or needed. − Applying FCR concept for all customers’ inquires. − Prioritizing and achieving multiple tasks, establishing and meeting deadlines. − Follow up all customers related issues and provide timely feedback to Vodafone Egypt 888 Customers. − Adhere to Customer Operations Department policies and procedures. − Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and Loyalty. − Perform standardized activities and tasks efficiently and effectively. − Pro-actively reinforce Vodafone’s customer care proposition during all contacts. − Handle all ADSL, USB and mobile internet basic trouble shooting related issues. − Supporting corporate queue by handling SME authorized and end-users inquires when routed. − Supporting collection queue by handling collections inquires and bills explanation. − Explore the required negotiation skills for making payments' deals when needed. − Create a smooth communication channel with different departments to resolve customer problems and requests when needed in a highly professional manner. − Implement high quality standards of Customer Service for High customers through exceeding all KPI’s threshold
SBS Sports CorporationMarketing Manager
Mar. 2013 - Jul. 2013Maadi− Developing marketing strategies, plans, and implementing them for SBS Academy Project. − Managing the Soccer Academy project from A to Z. − Developing, designing, and managing SBS Sports website. − Analyzing competitors and fill in monthly report for our progress as per competitive analysis. − Monitoring all current events in Egypt affecting the sports field. − Creating, Managing, and maintaining a profitable relationship with SBS customers. − Negotiating cooperation deals with clubs, publishing newspaper, suppliers, and all exterior channels. − Creating, developing, and managing all online social media channels. − Managing SBS Brand throughout all visible channels. − Designing & managing the printing process for all printed marketing materials such as: flyers, brochures, company portfolio, roll-ups, banners, billboards, etc. I was appointed a Marketing Manager for Egypt Branch to achieve the Branch start-up goals within the 3 months timeline. My Achievements were: - Get an official license from FIFA - Start the Youth Academy locally - Help with the Futsal Mini World Cup (Hosting Alessandro Del Piero in The Opening) - Negotiating the contract to manage one team in Qatar - Negotiating the contract to purchase three clubs in Egypt
Oleeh Sports online NewspaperContent Creator
Nov. 2012 - Dec. 2013MaadiOleeh is an online sports magazine, hence its content would be mainly Football news serving our audience in the Gulf area and Saudi. My main duties were: − Translate all football news from Spanish, Italian, French, German, and English to Arabic. − Create new techniques to display our news to achieve a higher activity level with community. − Create info-graphic statistics, news, quotes, and live scores. − Fill out bi-monthly and monthly reports about our social media channels. − Fill out a daily report on our published topics to management. − Monitor all football leagues around the world and all championships. − Locating the newest stories to translate and publish it ahead of our competitors. − Analyze all competitors and determine their weakness points to utilize.
شبكة يقين الإخبارية - Yqeen News NetworkDigital Marketing Manager
Nov. 2011 - Dec. 2012OnlineBeing in the news field is a real headache, but as I love marketing, I decided to use my job as a social media specialist and marketing administrator to be on top of events to analyze the Egyptian society based on the random categories I target. I enjoy using social media tools as Facebook, Twitter, Youtube and the websites providing tools to work with like Twitterdeck & Hootsuite; by using these tools it's essential for my job to analyze the progress reports to build your followers base, and start adjusting your strategies to create a healthy social based customer base. My main duties were: − Managing the online team around Egypt. − Creating and maintaining the link between the reporters on ground the online team. − Creating, developing and managing all online social media channels. − Writing, auditing, and reviewing all published news from Yqeen. − Fill out daily, weekly, bi-monthly, and monthly reports on customer base growth. − Searching for new tools to ease the online team job description. − Support the ground team with all needed materials. − Contacting celebrities via phone, social media channels to get exclusive statements.
Not Yet teamCo-Founder
Sep. 2011 - Sep. 2016EgyptJob Description: − Lead the team toward Not Yet vision and maintain a direct course towards the mission. − Supporting the organization as a trainer in multiple fields as needed. − Managing multiple committees when needed depending on man power. − Delivering trainings and workshop to Not Yet community all over Egypt. − Building, monitoring, and supporting our branches in governorates like Suez. − Creating branding events to support Not Yet image within community. − Creating, developing, and managing all online social media channels. − Creating, Managing, and maintaining relationships with Not Yet customers. − Managing Not Yet Brand throughout all visible channels. − Negotiating cooperation deals with exterior channels. − Managing and controlling the interior channels between committees and branches. − Fill out and review a quarterly report regarding team progress and deviations. Not Yet team Vision is : Building a scientific community where each student actually study what he loves not what he has to study to compete & convert his study to a real project, A community which its core to be applied national projects; that’s the best way where science proves its importance to society & true development. While The Mission is : Supporting & building each scientist who is passionate about his science no matter what science this is. Generating scientific cadres to develop & solve society problem around us, so that we let our planet Earth know the real meaning of a better life.
Nobel EgyptMarketing planning team leader
Oct. 2010 - Sep. 2011Egypt− Leading the planning team in supporting the team with all needed training in Marketing. − Developing a marketing plan for the season. − Developing a marketing strategy towards the organization vision. − Negotiating cooperation deals with other organization. − Creating, managing all social media channels. − Fill out monthly reports of CRM, and Competitors activities. − Find and implement new ideas to help branding NPS image. − Controlling NPS image throughout all marketing tools whether it’s printed or digital. − Coordinating with IT to develop NPS website and all designs to support our image. − Coordinating with HR to develop the best recruitment plan to attract more organizers. − Coordinating and supports public relations, event management, and fundraising committees.
Pixie DesignsCo-Founder & Manager
Nov. 2009 - Dec. 2011Giza− Responsible for all marketing activities for company. − Responsible for negotiating deals with customers. − Responsible for creating all designs needed by customers. − Creating, monitoring, and managing Facebook page as a marketing tool and a communication channel. − Inspiring and implementing new designing concepts in all attempted projects.
Egyptian Company for Accounting and Taxation (ECAT)Human Resources Coordinator
Jul. 2007 - Aug. 2009Haram− Responsible for developing courses schedule and coordinating with instructors. − Assisting in interviewing trainees and some instructors. − Fill out monthly reports of customers’ feedback on courses through evaluations. − Searching and implementing new techniques in training materials, room decorations, and training environment. − Analyzing customers’ feedback to suggest new courses. − Responsible for archiving all materials, evaluations, and all business essential papers.
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