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Work Background
MaestraMusicOrgDirector of Operations and Events
Aug. 2023New York, New York, United States• Oversaw daily operations of a musical theater nonprofit including production, finance, and employee management. • Managed hiring, onboarding, and off-boarding processes for staff members, interns, and volunteers. • Led team-building and conflict-resolution efforts, resulting in strong relationships and improved communication. • Developed and implemented operational systems and long-term plans, optimizing efficiency and productivity. Collaborated with staff and board to analyze constituent behavior, assess program and event impact, and provide visibility into key initiatives to inform strategic improvements. • Coordinated project timelines, budgets, and resources, balancing creative goals with practical considerations • Applied problem-solving skills in high-pressure situations to lead project management efforts for organizational events from ideation to implementation, including logistics, deadlines, vendor sourcing, contract negotiations, marketing, and budget demands for galas, concerts, salons, meetings, and programming. • Developed and managed both annual organizational and project budgeting processes in collaboration with finance teams. Supported contract review and negotiations with legal and business teams. • Created and implemented an annual Broadway-wide data project tracking the gender breakdown of musicians and creative teams • Nurtured and built relationships with prominent and emerging musicians, artists, vendors, and industry contacts while representing the organization at industry events and networking functions, fostering connections with executives, producers, and other key stakeholders, which developed a strong working knowledge of the theater industry.
MaestraMusicOrgAdministrative Assistant
Jun. 2021 - Jul. 2023New York, New York, United States• Maintained and organized company files, spreadsheets, and data, and handled general correspondence. • Oversaw administrative functions, including software and program management • Created and edited weekly organizational newsletters and designed graphics for communications • Organized and served as secretary for meetings, trainings, workshops, interviews, and other events, and moderated speaker preparation for over sixty workshops and live events.
New York UniversityGraduate Musical Theatre Writing Social Media Manager
Sep. 2020 - Jun. 2021New York, NY
McMaster-CarrBusiness Operations Specialist
Oct. 2018 - Aug. 2019Greater Chicago Area• Assisted in technical support of over 500,000 industrial parts • Entered orders into mainframe to ensure accurate and quick service to all customers • Responded to customer emails in regard to order follow ups, product questions, and account updates • Provided solutions to basic and complex scenarios of industrial product emergency needs for customers • Wrote detailed and concise notes to downstream support departments regarding customer requests including order expediting, and requests for quotation • Explained role of customer service representative with new hires in training and answered any questions • Evaluated my own work along with supervisors to gauge monthly performance and identify strengths and areas of improvement to provide superior service • Researched and analyzed in house and external publications to provide application answers to customer’s industrial needs
TodayTixChicago Concierge Hamilton Coordinator
Oct. 2018 - Jun. 2019Chicago, Illinois• Allocating, organizing, and distributing sales of Hamilton in Chicago • Supervising and coordinating shifts for all Chicago concierge employees of TodayTix • Monitoring CMS and ticketing sites • training new employees.
Times Square AllianceHistory, Storytelling, and Archives Fellow
Jun. 2018 - Sep. 2018Greater New York City Area• Writing historical newsletters, calendars, video scripts, podcasts, social media content, and overhauling the history webpage. • Cataloguing, Managing, and digitalizing thousands of photo, video, and audio content as well as archival documents for the organization by creating a comprehensive archival catalogue system with easily accessible documents categorized by multiple tags. • Creating & developing history-related content for both for social media and longer form content for a digital audience of over 2 million.
American Musical Theatre ProjectWriting Intern
Jun. 2017 - Aug. 2017Edinburgh, United Kingdom• Assisted on the creation, editing, and orchestrating of two new full-length musicals for the 2017 Edinburgh Fringe Festival • Performed various production tasks for the shows, including but not limited to scheduled and planning events, generating spreadsheets, completing daily production runs, editing scripts, and creating orchestrations.
The Waa-Mu ShowHead Writer
Sep. 2016 - May. 2017Evanston, Illinois• Lead & Supervised 60+ writers over the course of a nine-month writing process including weekly creative meetings, three months of workshops, three months of an in-depth writing course, and a two month-long rehearsal process. • Conceptualized, story boarded, drafted, and edited a full-length original musical.
The House Theatre of ChicagoMedia Intern
Jun. 2016 - Aug. 2016Greater Chicago Area• Developed, wrote, edited and curated creative social media, produced blog material for upcoming shows, and scheduled events. • Managed all social media channels including but not limited to Facebook, Twitter, Instagram, Tumblr, Hootsuite, & Mad Mimi. • Generated and analyzed audience feedback surveys, tracked metrics for event attendance and social media interactions. • Documentarian for all new play readings and performances, identified story ideas for content relating to upcoming productions.
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