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Work Background
R SystemsTechnical Manager
Apr. 2019 - Oct. 2024Noida, Uttar Pradesh, India- Lead end-to-end project management for a complex document scanning and data extraction software suite - Serve as Release Manager, overseeing the comprehensive release lifecycle - Implement data-driven solutions, resulting in a 35% reduction in support calls and improved customer satisfaction - Manage cross-functional teams across multiple locations, ensuring on-time delivery within scope and budget
R SystemsTest Lead and Scrum Master
Nov. 2013 - May. 2019Noida, Uttar Pradesh, India- Led the transition from Waterfall to Agile methodologies for the Verimatrix DRM project - Managed comprehensive testing processes for multi-platform DRM solutions - Implemented continuous integration and automated testing processes - Mentored team members on Agile testing methodologies
itaas, a Cognizant CompanySenior Test Engineer
May. 2011 - Nov. 2013Noida, Uttar Pradesh, India- Conducted testing for Time Warner Cable's ODN (OCAP Digital Navigator) application - Performed functional, regression, and system testing for set-top box applications
airtelExecutive Engineer
Oct. 2007 - Apr. 2011Gurugram, Haryana, India- Involved in setting up and maintaining DTH Headend operations and broadcasting services - Conducted various testing procedures including LNB, DVB-S/S2, STB, interactive applications and OTA testing
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