CitizensSenior Vice President / Senior Director - Technology Risk and Assurance
Nov. 2020 - Dec. 2022New York City Metropolitan AreaLead transformation efforts of the Business Services Risk function in the adoption of a Modern Operating Model for the First Line. Drive collaboration with cross functional teams using change management, innovative agile and project management tools and techniques to ensure successful implementation of the transformation agenda and realize intended business results.
Operational Risk framework enhancement, Risk Technology transformation, Digital/Emerging risk identification, Risk Governance, Regulatory Compliance/Program Oversight and Enterprise Change enablement.