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Work Background
Apeiros GroupDirector
Sep. 2019South AfricaBusinesses struggle with data. Not with the fact that they have data, but more with what to do with the data they have. I've found that the problem stems from the fact that the people heading up the business strategies and goals, and the people who understand data and analytics, are not necessarily one and the same. The gap is the language barrier between the strategy stakeholders and the data analytics custodians. The solution lies in someone that has lived in both worlds and can translate. This is why I am in a new role in a new company, Apeiros Intelligence. Apeiros means boundless or limitless, and the name references the boundless potential locked up in data. The aim is to intelligently link this potential with business strategy, which will deliver the value businesses seek.
ConsultaHead: Analytics Solutions
Jan. 2015 - Sep. 2019Pretoria Area, South AfricaI started the analytics solution to support customer experience measurement and management. We integrated business data with customer experience measures to derive more value from the results. We built predictive models to predict customer behaviour and assist clients in improving their customer experience management. We provided training on analytical concepts to bridge the gap between customer experience practitioners and data teams.
ConsultaClient Director
Jul. 2009 - Dec. 2014Pretoria Area, South AfricaGeneral project and team management on research projects for corporate clients. Growing of existing accounts / clients. Strategic consultation regarding customer experience.
Absa BankSystem Intelligence Consultant
Jan. 2008 - Jul. 2009Johannesburg Area, South AfricaBuilding and monitoring fraud prevention and detection models across the whole of Absa Bank.
North-West UniversityLecturer
Jan. 2007 - Jan. 2008PotchefstroomStatistics and financial mathematics lecturer. Preparation of material for classes and tests.
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