Tamara Coleman - Sr. Systems Analyst, Constellation

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Work Background

Waste ManagementDigital Business Analyst IV & Project Mgmt

Jun. 2020 - Mar. 2024Houston, Texas, United States• Act as liaison between technical staff and business owners • Contributes advanced knowledge in formulating systems scope and objectives relative to the organization’s business plan and business requirements, process flow definitions and functional specifications • Create and communicate project plans and timelines as well as communicate/enforce internal processes. • Document Business Requirements, define test cases and formulate test plans with QA team and other business partner groups • Define project scope and objective, established project team and project kick off. • Defined processes and tools best suited to each project. Led projects between agile and waterfall approaches depending on project specifics and client goals. • Validate test cases and align with the business requirements. This includes both positive and negative paths. • Coordinate with users to determine and document business and user requirements, process flow definition & functional specs • Manages vendors supporting or executing the project • Manages project issues and risks with necessary mitigation, escalation and backup plan • Prepares project status reports and executive presentations to present process improvement solutions, business case, and project progress • Track project issues, risks and change management SOPs • Participate in and Lead Analytic Modeling initiatives utilizing effect project management skills • Lead Project Team with gaining Business User Acceptance • Reviews project progress and evaluates results for accuracy and efficiency • Provide ongoing business support with create SOPs for the team and for change management transition. • Facilitate daily stand up meetings with scrum teams for agile projects and implemented other projects where waterfall as the methodology was used.

U.S. Silica CompanyIT Business Analyst, CI, CSM

May. 2017 - Mar. 2020Houston, Texas AreaIdentifies new innovative solutions to optimize business processes, reduce costs, and/or enhance the customer experience • Prepares detailed Project Plans/schedules to meet project delivery goals • Scrum Master, Lead & Organize Scrum Ceremonies for Project Team, Establish standards for agile artifacts such as Personas, User Stories and/or Story Maps. Organize and lead story grooming and refinement sessions with the product owner and the tech teams that are impacted • Assembles and manages the project team to ensure deliverables remain on schedule, within scope, and within budget • Work with UI/UX Team to ensure the Business Requirements reflected in the UI. Review with UI/UX team and document and changes I see and changes from the business. • Works with technical management and other IT and business resources on project planning, solution design and technical architecture, solution development, implementation, and post go live support/stabilization • Prepares and maintains all project documentation throughout the project lifecycle • Manages project issues and risks with necessary mitigation, escalation and backup plan • Prepares project status reports and executive presentations to present process improvement solutions, business case, and project progress • Manages project scope by enforcing change control procedures • Defines and present business cases for proposed projects • Follows industry standard SDLC processes in alignment with company SDLC policy including waterfall and Agile/Scrum methodologies, as appropriate • Ensures compliance of projects/solutions with key U.S. Silica controls (e.g., Sarbanes Oxley) • Works with IT leadership to define the support model for new systems and facilitates transition of the new system from project resources to support resources • Lead QA/Test efforts for the agile team with internal test execution, inclusive of documenting results, managing and tracking defects, and trouble-shooting issues that arise out of testing

Healix, Inc.Senior IT Business Analyst

Jun. 2015 - May. 2017Sugar Land, Texas- Translate business requirements into software requirements specifications. - Define and own the requirements gathering process and requirements documentation approach. - Design, organize and lead requirements gathering sessions. - Lead project teams using project management best practices. - Apply business process knowledge to assist the organization in choosing and implementing software. - Function as a technical liaison between user groups to meet dynamic needs. - Understand relational database concepts, architecture and capabilities. - Support company’s software applications. - Analyze the impact of business requirements changes to the project - Collaborate with the technical resources to ensure that the system design adequately reflects the business requirements - Create high-quality functional and technical documentation. - Grasp new concepts and languages quickly. - Identify and document future business processes including opportunities for process improvements - conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Healix, Inc.IT Business Analyst

Nov. 2013 - Jun. 2015Sugarland, Texas- Translate business requirements into software requirements specifications. - Define and own the requirements gathering process and requirements documentation approach. - Design, organize and lead requirements gathering sessions. - Lead project teams using project management best practices. - Apply business process knowledge to assist the organization in choosing and implementing software. - Function as a technical liaison between user groups to meet dynamic needs. - Understand relational database concepts, architecture and capabilities. - Support company’s software applications. - Analyze the impact of business requirements changes to the project - Collaborate with the technical resources to ensure that the system design adequately reflects the business requirements - Create high-quality functional and technical documentation. - Grasp new concepts and languages quickly. - Identify and document future business processes including opportunities for process improvements - conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Houston MethodistBusiness System Analyst II

Jul. 2013 - Nov. 2013Houston, Texas AreaResponsible for analysis, configuration, testing and support for Research Institute application system upgrades, new releases, and optimization implementations. Provide technical assistance to staff subordinates and often performs as team leader. Manage and coordinate IT activities during the life cycle of multiple applications, primarily web-based. Assist with developing and documenting business case/scope/plan, business/functional requirements. I am responsible for managing a coordinated User Acceptance Test (UAT) effort. Act as the liaison between the customer and the technical team, making teamwork and collaborative skills essential. Perform business analysis and document business requirements using easy to understand tools and methodologies. Documentation of application specific support information such as developing FAQs, daily procedures and maintaining accurate and updated information on the intranet.

Gulf Winds InternationalTraining & Development Manager

Nov. 2012 - Jul. 2013Houston, Texas AreaMy goal is to administer training needs analysis and assist in the establishment and implementation of a structured Training program. I work with managers and employees on roles and responsibilities to ensure that the process and procedures are documented for standardization. My goal is to make sure that these competencies are covered and that each employee gets the best training that this company has to offer.

Gulf Winds InternationalLearning & Development Training Analyst

Nov. 2010 - Nov. 2012Houston, Texas Area

Lockheed MartinMulti Functional Information Systems Analyst

Jul. 2008 - Nov. 2010Houston, Texas AreaDeveloped database to record and manage hardware, including purchases and deployments. Possess an understanding of database structure and design to update the database and provide end of year reports for budgetary audits. Led meetings in regards to system updates to communicate changes to the systems as well as how they would be better for the company. Define customer’s contractual needs and requirements by drilling down to their actual needs to the business practices and giving them the most efficient and effective recommendations. Documentation of all processes to make a user-friendly system for the customers and fellow employees. Obtained keen understanding of network environments and internet technologies by cross training with networking group. Developed financial models to document and track purchasing and procurement for hardware and software for the company. Support client understanding of the products that we purchase for them. Meeting set up at their location for more detailed hands on training with the new software or hardware updates. Create presentations to present information to the managers and executives on what we purchased and how we can continue to use hardware that has been replaced. This way we were able to advise management on savings versus the consistent spending in the hardware and software department.