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Work Background
Silverlight Research GroupMarket Research Analyst
Jun. 2025Key Responsibilities: - Conducting detailed market and consumer research to support business strategy & product development - Gathering and analyzing data from surveys, interviews, market databases, and industry reports - Creating clear, actionable insights and visual reports to support internal decision-making - Monitoring competitors, pricing strategies, and emerging industry trends - Forecasting sales trends and identifying potential market opportunities - Collaborating with cross-functional teams to align research with business goals - Developing and managing research tools such as questionnaires, polls, and feedback forms - Reporting regularly on key metrics, customer behavior patterns, and market shifts
LENUX MEDIALearning and Development Manager
Aug. 2020 - May. 2025Lilongwe, Central Region, MalawiKey Responsibilities: - Creating Learning Supporting Material/Media (Audio, Video, Simulations) - Independently create storyboards, audio, and video script - Developing and edit Online Learning Material & Assessment Tools - Redesigning Courses for Online Presentation - Leading project meetings - Managing project plans in accordance with department timelines and budgets - Coaching and mentoring junior instructional design staff as needed - Reviewing courses done by junior instructional design staff
Ulendo Travel GroupAccounts Assistant
Jun. 2017 - Aug. 2020Lilongwe, MalawiKey Responsibilities: - Bank & Supplier Reconciliations - Entering Financial Information into EBA - Payroll Break down - Petty Cash Management - Calculation of Taxes to be remitted to MRA - Cashiering and Banking - Assisting in Budget Preparation - Raising Supplier Invoices - Managing Supplier Payments and Nominal Payments
Simama General DealersAccounts Assistant
Feb. 2016 - Jun. 2017Lilongwe, MalawiKey Responsibilities: -Supporting Management Accountant -Reporting to the Accounts Team -Conducting weekly stock check -Managing Transport Logistics -Managing Supplier Invoices & Payments -General Administrative Support -Reception Management
Lakeview Secondary SchoolAccounts Receivable Clerk
Jan. 2015 - Jun. 2015Ntcheu, Malawi
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