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Work Background
Purdue UniversityProject Manager at Purdue University
Oct. 2022Indiana, United StatesOrganization and follow-through are a big part of my role. Create an accurate timeline of project completion to assure tasks completion within the confines of the assignment. Keep track of the progress of the projects. Built healthy relationships with all people involved in the project, based on respect, communication, and hard work. Organize, plan, and execute projects while working with restraints like deadlines and importance of tasks involved with each project.
IWU National & GlobalCoordinator of Global Operations
Apr. 2020 - Oct. 2022United StatesCoordinate the whole academic experience of all the International Students, from the moment of the admission, until the moment of the graduation. I coordinate procedures, relationships and operations between students and faculty according to their needs. Process Payroll for Faculty (National and International). Assist immediate boss, Dean of Global Education; Dr. Amber Reed, coordinating relationships and procedures between IWU and partnerships. I work continuously with the departments of Student Services, Graduation, Registrar’s Office, Accounting, etc, to be able to assist our students according to their needs based on the stage of their programs.
IWU National & GlobalStudent Account Representative in "Student Account Services"
Feb. 2018 - Mar. 2020Marion, Indiana, United StatesPrepare billing for the students, including adjustments for exclusive discounts and other fees. Review accuracy of the billing, auditing the statement in detail to assure that all the charges and discounts are correct on the student's accounts. Follow up balances according to the due dates and the type of student (Cash, Deferral, Third Company, and Military students). Contact students promptly for any balances on their accounts, to offer options to take care of their balances and continue with their classes without interruptions. Work in parallel with the department of Financial Aid to manage the corresponding financial information related to the student's accounts. Keep track of the withdrawals and grades of the students to be able to adjust their accounts if needed. Offer excellent customer service to our students.
IWU National & GlobalStudent Account Specialist in "Student Account Services"
Jan. 2017 - Jan. 2018Marion, Indiana, United StatesPrepare financial statements of the student's accounts recording amounts due for itemized classes or any other fees (technology fees, electronic content fees, books, etc). Keep records of invoices, checks received and resolve discrepancies in accounting records. Receive all the payments from the students, employers and third companies (via mail and email) and apply them to their accounts verifying accuracy of billing. Keep daily records of financial information regarding the payments received. Customer Services via phone if needed.
Indiana Wesleyan UniversityScheduler in the Seminary Wesleyan
Aug. 2015 - Jan. 2017Marion, Indiana, United StatesPrepare Schedules for all the students at the Wesleyan Seminary, according to their Master's Specializations. Assist faculty to accommodate their classes based on their availability. Prepare the part-time faculty contracts. Process the Payroll of all the professors, SKILLS Highly initiative-taking and detailed oriented. Able to work independently and/or in a Team, with strong people skills. Excellent organizational and critical thinking skills. Service Orientation and Social Perceptiveness. Excellent office etiquette and phone manners. Highly proficient in a variety of computer software, including all Microsoft Office applications, Colleague, SAP and Profit Plus accounting systems.
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