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Work Background
Chicago Public SchoolsIT Asset Distribution Lead
Aug. 2025
PEAK6IT Supply Chain Manager
Jan. 2024 - Mar. 2025Chicago, Illinois, United States• Managed vendor relationships for software renewals and hardware procurement.
• Led project management from RFP process to implementation for IT initiatives.
• Oversaw governance of IT spend, ensuring optimal allocation of resources.
PEAK6IT Operations Manager
Jan. 2022 - Feb. 2024Chicago, Illinois, United States• Managed inventory and system processes, including vendor management and software renewals.
• Led project management from RFP process to implementation, ensuring successful outcomes.
• Provided AV support and management for seamless operations.
SteelSeriesIT Manager
Apr. 2021 - Jan. 2022Chicago, Illinois, United States• Managed day-to-day systems operations, troubleshooting hardware and software
• Oversaw onboarding of new hires, managed inventory and purchases
• Provided support for EMEA, APAC, and Americas regions, ensuring seamless operations across multiple locations.
Outcome HealthTeam Lead, Technology Services
Apr. 2020 - Apr. 2021Chicago, Illinois, United StatesIn my role as Team Lead, Technology Services at Outcome Health, I successfully managed IT operations, provided executive support, and handled asset retrieval and new hire provisioning. I ensured seamless technology services.
Outcome HealthSystems Administrator
May. 2018 - Apr. 2020Chicago, IllinoisIn my role as a Systems Administrator at Outcome Health, I supported multiple locations remotely and ensured smooth operations by onboarding employees and managing licensing.
Outcome HealthDesktop Support Analyst
May. 2017 - May. 2018New York, New York• Supported over 500 employees 3 different offices
•Troubleshooting network, video conferencing systems
•Collaborated remotely with the Chicago team to address technical issues promptly and efficiently
Somers Central School DistrictComputer Aide
Nov. 2010 - Feb. 2016Somers, NY• Provided hands-on technical support for students and staff, ensuring seamless operation of classroom technology.
• Managed inventory tracking and maintenance, ensuring all devices were up to date and secure.
• Assisted with software installations and troubleshooting hardware, keeping the learning environment productive and connected.
AppleGenius
Nov. 2005 - Apr. 2017Danbury, CT• Diagnosed and resolved complex hardware and software issues for Apple customers, ensuring exceptional customer experiences.
• Educated and empowered users on how to get the most out of their Apple devices, creating a supportive environment of trust and clarity.
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