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Work Background
Customer Service Specialist
Handicare Stairlifts B.V.Customer Service Specialist
Mar. 2023North Holland, Netherlands
Sales Operations Manager
ExpereoSales Operations Manager
Jan. 2022 - Feb. 2023Ámsterdam y alrededores
Sales Support Representative
ExpereoSales Support Representative
Jul. 2021 - Dec. 2021Ámsterdam y alrededoresQuoting management for customers in APAC, EMEA, LATAM & North America -Helping & support Sales team on proccess Bids, RFQ,BAFOs on an efficient & accurate time.
Sales Operations Executive
Globalinternet | Now part of ExpereoSales Operations Executive
Jan. 2020 - Jul. 2021Ámsterdam y alrededores, Países BajosReceiving and Processing Requests for quotations and responding back with the proper quote. Internal follow up on quotes in progress. Follow up on orders requested/ received. Check quotes vs orders intakes. Proccessing cancellations / disconnections/Move /Upgrades/ Changes and Renewals of the orders existing in the system(Salesforce) Region EMEA /Asia Pacific/ Latam & North America
Order Management Administrator
Globalinter.net | Global connectivity made simpleOrder Management Administrator
Apr. 2016 - Dec. 2019Amsterdam Area, NetherlandsMatching and controlling the orders accurately before submitting them for entry into Salesforce system. -Review all the requests received as order intake via email and verify the quotes in the system. Follow up the contracts are appropriately executed before orders are processed. -Confirm all the orders into Salesforce system as required and review information directly by the Account manager. -Correction on Salesforce the errors that occur in the orders intake. Overall responsible for all management of orders for Regions EMEA /Asia Pacific/ LATAM & North America.
Treasury Regional Manager
Seguros Caroni, C. A.Treasury Regional Manager
Sep. 2012 - Jun. 2013Maturin, Monagas State, Venezuela• Managed credit and account receivables, including collections for VIP accounts and negotiating with payables accounts in special cases such as insurances. • Oversaw cash management and bank reconciliation for Seguros Caroni, C. A. in Venezuela. (region Oriente)
Administrative Manager
FortnaAdministrative Manager
May. 2009 - Feb. 2012Caracas, Federal District, Venezuela• Managed accounting financials for LATAM, including forecasting and analyzing revenues and expenses for multiple countries.(Venezuela, Colombia & Panama) • Supported external auditors in financial reporting and compliance. • Oversaw financial operations for Fortna in Caracas, Venezuela, ensuring accuracy and efficiency.
Finance Administration Coordinator
KOM InternationalFinance Administration Coordinator
Jan. 2008 - Apr. 2009Caracas, Federal District, Venezuela• Managed finance administration for Venezuela, Panama & Dominican Republic, including bookkeeping in QuickBooks and invoicing abroad. • Supported external auditors and handled collections of accounts receivables for KOM International in Caracas, Venezuela.
Accounting Administrative Assistant
TECSYS Latin America, C.A.Accounting Administrative Assistant
Sep. 2006 - Dec. 2007Caracas, Federal District, VenezuelaIn my role as an Accounting Administrative Assistant at TECSYS Latin America, C.A., I analyzed payables & receivables accounts, reconciled banking, and controlled payments to ensure financial accuracy. I supported external auditors and forecasted weekly and monthly reports, while also organizing customer journey and events trimestral.
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