PT Sutanto GlobalAdministrative Clerk
Jan. 2011 - Sep. 2023Surabaya, East Java, IndonesiaCustomer Service Representative - Handle 7+ telephones and 10+ chats per day and help clients solve their problems - Give the best support when meeting with the clients and give the best settlement for the clients - Give fast respond and friendly to the clients - Handle all client’s transactions Administration Staff - Manage company’s data for it to be easy to find when needed - Do 50+ correspondences per day by email - Make market prediction for the clients - Update 5 company forums, such as Babypips, Kaskus, Wordpress, Google Group and Backoffice