Nesma Infrastructure & TechnologyFacilities Manager
Sep. 2022 - Mar. 2025Jeddah, Makkah, Saudi ArabiaOversaw the delivery of support services for over 62 infrastructure projects across Saudi Arabia, through Service Level Agreements (SLAs). Services included supply chain, logistics, facilities management, fleet operations, contracts, security, housing, transportation, hospitality, maintenance, office services, and government relations. Key Responsibilities: • Leading and developing the overall strategy for facilities and support services across all projects. • Managing SLA implementation and ensuring service providers meet performance standards. • Overseeing supply chain operations and regional logistics planning. • Managing fleet operations, transportation, and distribution with a focus on efficiency. • Supervising contract execution and monitoring financial and technical performance. • Coordinating with governmental and regulatory entities to ensure compliance. • Leading cross-functional teams across multiple countries and project locations. • Developing policies and procedures to enhance service quality, operational efficiency, and client satisfaction.