Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Local BountiVP, Operational Systems
Oct. 2022 - Aug. 2025Key contributor from startup through IPO and rapid expansion—growing from a single-site operation to six CEA facilities (three greenfield, two acquisitions). Played a pivotal role in operational scale-up, systems development, facility launches, ERP integration, and cross-functional alignment.
Strategic Impact & Leadership Highlights:
• IPO & Growth Milestones: Supported the company's successful IPO and operational scale-up from 1 to 6 facilities.
• Facility Stand-Ups: Led operational and compliance initiatives for 4 new facility launches and integration of 2 acquired sites.
• ERP & Systems Integration: Directed end-to-end design, testing, and implementation of standardized ERP production data workflows across sites. Successfully merged and aligned two ERP systems post-acquisition.
• Change Management: Designed and implemented a formal Change Management system supporting traceability, compliance, and scalable growth.
• Cross-Functional Leadership: Acted as the operational bridge between on-the-ground teams and IT to improve data accuracy, system usability, and real-time decision support.
• Food Safety Compliance: Built and operationalized the company’s food safety and traceability systems from scratch.
• People & Process: Hired and mentored key leadership, developed SOP libraries, and created scalable onboarding and training programs.
Local BountiDirector, Operations & QA Systems
Sep. 2021 - Jan. 2023
Local BountiCompliance Officer
Oct. 2019 - Sep. 2021Hamilton, MT
Inotek Consulting GroupConsultant
Nov. 2017 - Feb. 2019Grand Junction, Colorado AreaConsultant to Multiple Clients as Technical Writer, Scrum Master, Project Manager, QA Tester
• Create comprehensive technical, business, and end user documentation for a wide audience, including executive team, solution architects, administrators, developers, and end users
• Systematize documentation processes and tools so that it is easy to create, update, publish and deliver content quickly and efficiently
• Create and manage use cases and user stories through Team Foundation Server (TFS) and JIRA
• Train end users in in all aspects of Dynamics 365 (D365) User Interface (UI) and customized processes
• Provide manual testing for D365 systems including standard, customized, and complex integrated systems • Complete migration from legacy CRM system to current Dynamics 365 system; set up fields, create forms, and complete data migration using Scribe Insight
• Provide Agile coaching and training for teams new to Agile and Scrum
ProStar GeocorpVP of Product Quality
Mar. 2015 - Nov. 2017Grand Junction, Colorado AreaAs VP of Product Quality for ProStar, it was my role to enhance and improve the processes and infrastructure used to create, implement, and support our products. From planning, through development, test, and implementation, quality assurance is central to delivering best-in-class software and customer support. VP Product Quality and Technical Writer
• Enhance and improve software development life cycle (SDLC), QA, support desk, documentation processes, and infrastructure used to create, implement, and support two software products (TransparentEarth and PointMan)
• Create, publish, and distribute end user documentation in PDF as well as on-line format (desktop and mobile)
• Implement QA processes and procedures, standardizing testing efforts and release cycles
• Implement bug-tracking systems (internal and external), systematizing issue resolution
• Implement Agile SCRUM practices; introduce, train, and coach teams in Agile and Scrum to streamline software design, development, testing, and delivery
• Implement use of TFS for work item tracking, backlog grooming, sprint planning, and daily Scrum meetings to standardize SDLC and centralize code, testing, and documentation artifacts • Conduct on-site and web-based system training and User Acceptance Testing (UAT) events
• Onboard and train new hires, interns, and consultants
P2 Energy SolutionsTechnical Writer and QA Manager
Dec. 2004 - Feb. 2015Denver, COQA Manager
• Champion the company Software Development Life cycle (SDLC) • Coach and train product management, development, support, and QA teams in Agile practices
• Evaluate staffing needs and assign resources at product, project, and work item levels
• Manage 17 QA resources across six products
• Responsible for hiring, training, managing and reviewing QA team resources
• Create and manage detailed test plans, including capacity plans, test environments, feature and bug fix test, release criteria, test task set up, implementation, and execution
• Standardize QA processes in generating, updating, and executing test cases that validate implementation of specifications and use cases
• Provide test estimates based on project scope, specifications, and use cases
• Manage the setup and daily allocation of QA tasks, bug-tracking, and other requirements in Team Foundation Server (TFS)
• Maintain standardization of test plans, testing process, and bug tracking
• Received Employee of the Month and Employee of the Quarter awards in 2012 Technical Writer
• Manage authoring, editing, and publishing of three major client-facing help systems: Web- Help, Oracle Form Help, and HTML help systems ranging from 880 topics to 3,300 topics wherein each system is context sensitive and single sourced
• Manage authoring, editing and publishing of eight in-house HTML help systems ranging from 10 to 80 topics, including user guides, installation, administration, release notes, and configuration documents
• Manage and coordinate corporate website audit and rewrite for 12 groups comprised of 20 people
• Author and publish marketing content for P2ES flyers, newsletters, and online content
• Streamline documentation create, edit, and publication processes to utilize fewer resources and reduce turn-around time
Energy Service AssociatesProject Coordinator
Oct. 2003 - Dec. 2004Determine Computerized Maintenance Management System software (CMMS) and hardware requirements for new and existing customers. Deploy CMMS systems in School District, Town and County agencies. Train all personnel in management of CMMS processes and use of software. Create and maintain CMMS User Guides for training purposes. Build and manage database (Access 2000) for CMMS from blue prints, interviews and site visits.
Pharmaca Integrative PharmacyAssistant to CEO
Apr. 2003 - May. 2003Assist Co-CEO in all aspects of acquisition research, presentations, and data management.
Create and prepare comparative financial statements for fund raising efforts. Manage projects for co-CEO, Human Resources and Operations.
Omni FinancialAssistant to Senior Associate
Jul. 2002 - Oct. 2002Assist Sr. Associate in managing three-person team in preparation of Installment Agreements, Offers in Compromise and Abatements for companies with tax liabilities in excess of $10K. Manage communication between small businesses, IRS, and State Agencies through written correspondence.
Qwest CommunicationsTechnical Writer & Jr. Project Manager
Jul. 2000 - May. 2001Author and publish Advanced Deployment Research, Infrastructure Design, and Microsoft Review Documentation. Operate as communication hub for system engineers and architects, as well as project management and end users via newsletters, meetings, document review, and interviews.
Paragon SolutionsInstructional Designer
Oct. 1999 - Mar. 2000Provide content for Harcourt College Publisher's Web Course in MS Access 2000.
Learn Access 2000 and develop a 12-class online training program from what I learned.
Work with technical developers to migrate content into an interactive, online Web course.
Trinity Petroleum ManagementAccounting Clerk
Mar. 1998 - Oct. 1999Manage Accounts Payable processing for seven oil companies and maintain vendor database. Train new and remote users on Excalibur Oil & Gas accounting system. Assist VP Finance and Controller on tax and land reporting projects.
Intch is a Professional Networking App for the Future of WorkSee more people like Jennifer on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1121610 people
16
Business Owner
16
Creative
19
Communications Professional, Digital Content Creator
359455 people
19
Communications Professional, Digital Content Creator
15
Production Assistant
17
Sr Director, Customer Support