Luis Alejandro Melo Melo

Logistics Coordinator @Lean Solutions Group

AssistantTutorHelp Desk SupportTranslatorService Quality ManagerCustomer Care SpecialistLive ChatChat SupportCustomer ServiceTechnical Support AgentCall Center TrainerSupport SpecialistCustomer Support RepresentativeCall CenterProfessorEducationSales & BizDev

Results-driven individual with over four years of combined experience in logistics coordination, English teaching, technical support, and customer experience. I have two years of experience as a Logistics Coordinator, where I developed strong organizational, problem-solving, and communication skills, as well as two years of experience as an English Teacher, helping students improve their language abilities in dynamic learning environments. Additionally, I have experience working as a Technical Support Agent and in Customer Experience roles, providing effective solutions, ensuring customer satisfaction, and handling complex inquiries with professionalism. I am a responsible and hard-working individual, always eager to learn, improve my skills, and take on new challenges. I am currently seeking new opportunities where I can contribute my knowledge, grow professionally, and add value to the organization.

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Network Power<100 people

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💰100%

Investor & VC

💸100%

Marketing

✨100%

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Work Background

Coordinador logistico

Lean Solutions GroupCoordinador logistico

Aug. 2023Bogotá, Distrito Capital, ColombiaEncargado de todos los procesos necesarios y gestión para una distribución eficaz de los productos.

Coach de ingles

ENGLISH4CALLCENTERSCoach de ingles

Mar. 2022 - Apr. 2024ColombiaImpartir clases a varios estudiantes. Asegurándome del buen uso de gramática, pronunciación, fluidez entre otras cosas.

Representante del servicio de atención al cliente

TeleperformanceRepresentante del servicio de atención al cliente

Aug. 2018 - Feb. 2019Bogotá, Distrito Capital, ColombiaAtención al cliente por llamadas y servicio técnico a diferentes dispositivos

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Customer Service & Language Solutions

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