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Work Background
Auto Vip DespachanteAdministrative Manager
May. 2021As an Administrative Manager, I am responsible for overseeing the company’s financial operations, including managing revenue and expenses, preparing financial control spreadsheets, and ensuring timely client billings and collections. A key aspect of my role is maintaining direct communication with clients, addressing their needs, resolving any issues, and fostering strong, long-lasting relationships. I handle the payment of general bills and manage the day-to-day operations of the company's employees. Additionally, I am responsible for resolving internal conflicts, ensuring a positive and productive work environment. My focus on client relationships is essential in driving business growth and delivering exceptional customer service.
Escola MóbileTeaching Assistant
Jan. 2018 - May. 2021São Paulo, BrasilAs a Teaching Assistant, I supported English language immersion in the classroom, assisting with lesson plans, activities, and dynamic projects aimed at enhancing English language learning. I gained experience working with children from 2nd to 5th grade (ages 6-11) as well as with preschoolers (ages 3-4). My role involved conflict resolution using a positive discipline approach and creating materials and content for the teacher’s use. During the COVID-19 pandemic, I had the opportunity to adapt and reinvent myself by developing and delivering online activities, ensuring continued learning and engagement for students.
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