Sundialtime SystemsDatabase/Applications Technician
Feb. 2010 - Jan. 2012Sundial Time SystemsHelp desk position: - Remote assistance with Biometric hardware - Interface softwarfere which communicats actions stored at the Biometric Terminal and writes them to a database on the LAN or WAN. - Maintain complete log of the incidents in call logging database. - This is a Business to Business relationship based on product licensing and service agreement. The professionals include CEO's, HR managers, CTO, IT managers, and Business owners as well as the day to day Administrators of the application.