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Work Background
BrandJumpDirector of Human Resources & Administration
Nov. 2021Los Angeles Metropolitan Area
Topa Insurance GroupHuman Resources Manager
Aug. 2018 - Nov. 2021Calabasas, CaliforniaAdvanced through similar positions of increasing scope and responsibility to manage a small team delivering the full spectrum of HR functions for a boutique insurance carrier with 125 employees. Provide guidance and counseling to business leaders on HR policies and procedures including the staff at the USVI site. Spearhead basic personnel activities, including employee relations, performance management, recruitment, training, benefits, payroll, and personnel records. Promote employee engagement and personal development as well as health and safety. Key Contributions:
★ Assumed the duties of the HR VP starting in July 2018 while position remains open.
★ Streamlined HR support by implementing a new HRIS (UltiPro) during the hectic open enrollment period.
★ Increased operating efficiency by revamping performance management, pay scales, and similar basic HR activities.
Topa Insurance GroupSenior Human Resources Specialist
Feb. 2018 - Aug. 2018Calabasas CA
Topa Insurance GroupHuman Resources Specialist
Apr. 2007 - Feb. 2018Calabasas, California
Phoenix HouseHuman Resources Generalist
Jan. 2005 - Dec. 2007Lakeview Terrace CAExecuted generalist support to 100 employees of a non-profit alcohol and drug treatment center. Conducted the full cycle of talent acquisition to include all onboarding actions. Special responsibilities included coaching managers of the teen level programs, championing employee development opportunities, and administering workers comp and safety programs. Key Contributions:
★ Excelled at recruiting exceptionally effective employees in addition to conducting thorough investigations and resolving misconduct allegations. ★ Built solid relationships with managers to help with recruitment and employee issues.
ORLY InternationalHuman Resources / Payroll Administrator
Jan. 2004 - Dec. 2005Chatsworth CAProvided full HR support for 80 employees of a large nail polish manufacturer. Performed all aspects of the HR department, including recruitment, onboarding, benefits administration, payroll processing, employee relations, and maintaining personnel files. Key Contributions:
★ Improved HR service by launching new processes and updating numerous procedures.
ProDoc-Professional Document Services Inc.Human Resources Manager
Jan. 2001 - Dec. 2004Burbank CAManaged HR responsibilities for an attorney support organization with 80-90 employees in different branches and business units providing various admin and litigation assistance services. Delivered the full range of HR support, including performance management, compensation, benefits, recruiting, onboarding, employee files, and payroll processing. Handled workers comp, unemployment claims, and employee relations issues. Key Contributions:
★ Led, motivated, and mentored 8-10 customer service reps to deliver top performance.
★ Effectively oversaw a business unit while executing all duties as HR Manager.
★ Excelled at driving special projects as well as awards and motivation programs.
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