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Work Background
R23 LawCase Admin Manager
Sep. 2023 - Dec. 2025United States, Los Angeles- Track and manage active legal matters, ensuring case records are accurate, complete, and consistently updated
- Maintain detailed matter information, including client data, defendants (IMUs), case numbers, and assigned attorneys
- Calendar legal deadlines, court dates, internal milestones, and follow-up tasks to ensure compliance and timely action
- Monitor case stages and procedural timelines, flagging upcoming deadlines and required actions for attorneys and staff
- Coordinate with attorneys regarding filings, hearings, service deadlines, and case progression
- Organize, review, and maintain pleadings, correspondence, and case-related documents
- Support litigation workflows by ensuring intake, filing, and post-filing processes are properly documented and tracked
- Communicate with internal teams to gather updates, resolve discrepancies, and ensure matters move forward efficiently
- Assist with internal reporting and case status summaries for management and attorneys
- Maintain strict confidentiality and handle sensitive legal and client information with discretion
- Identify process gaps and support improvements to case administration systems and workflows
The Dave Z TeamExecutive Assistant to the CEO
May. 2021 - Aug. 2023United States, Florida Ridge- Managing the CEO’s calendar, scheduling meetings, coordinating calls, and prioritizing appointments
- Handling inbox management, drafting and responding to emails, and organizing communications
- Serving as a liaison between the CEO and internal teams, investors, brokers, attorneys, and vendors
- Tracking tasks, deadlines, and follow-ups to ensure timely execution of priorities
- Preparing, organizing, and maintaining documents, reports, contracts, and presentations
- Coordinating real estate transaction documentation and supporting deal timelines as needed
- Conducting research and gathering information to support executive decision-making
- Assisting with special projects, operational tasks, and process improvements
- Maintaining strict confidentiality and handling sensitive information with discretion
- Supporting day-to-day business operations to allow the CEO to focus on strategy and growth
BrivityVirtual Assistant
Jan. 2021 - Nov. 2021Philippines-Database Management I Lead Coordination (Copper) -ISA prospects for new clients, cultivates client relationships, sets client appointments, and manages all leads within the contact management database. Calls are made each day to reach potential clients, obtain the necessary information to qualify them for an appointment, and schedule meetings with the listing and/or buyer specialist(s). Solid communication and English-speaking skills
Hancock Mortgage Partners, LLCExecutive Assistant
Oct. 2020 - Mar. 2023United States, Texas City-Managing calendar, appointments, bookings.
-Plot appointments of clients who asked for an appoinment.
-Edited photos and videos for the client.
-Managed all of the social media accounts of the client such as birthday greetings, listing boosters, etc.
-Managed emails from LinkedIn, emailed listing booster agents for additional campaign.
-Called leads for potential loan officers.
InterContinental Hotels Group (IHG®)Reservations Sales Specialist
Jan. 2020 - Aug. 2020PhilippinesFields call from our most profitable market segment, which includes high end travel agents aswell as the general public. Confirms, modifies and cancels reservations as needed. Provides specific information on availability, rates, upgrades, packages, amenities and other information needed by the customer as needed using approved call handling guidelines. Specialists will demonstrate the ability to use the appropriate reference tools and process large amounts of information in order to provide the proper customer service to callers. Remains available to field incoming calls at all times in order to meet call efficiency standards. Using a clear and distinct voice, probes for information in order to secure a reservation and satisfy the caller’s requests. Maintains a professional and courteous attitude at all times while maintaining control of the call.
UTalk PhilippinesHOMEBASED ENGLISH ONLINE TEACHER
Jul. 2019 - Dec. 2019PhilippinesAn ESL teacher is an English as a Second Language teacher. Must be very patient as his or her students will not be fluent in the English language. To be required to be bilingual, but this is not always necessary. Should also be highly understanding of cultural difference as students could be from a range of backgrounds. An ESL teacher will also need to be good at research as he or she may spend time researching word equivalents in different languages.
VA.EST CompanyExecutive Assistant
Jun. 2019 - Aug. 2019PhilippinesAn executive assistant is making vendor or customer service calls, sending out thank you cards to prospective clients, make listings in MLS, scheduling appointments, cold calling, data entries, property underwriting, picture making to post in social media, digital marketing tasks and managing events to personal errands of the clients.
UTalk PhilippinesOFFICE-BASED ENGLISH ONLINE TEACHER
Dec. 2017 - Jun. 2019PhilippinesAn ESL teacher is an English as a Second Language teacher. Must be very patient as his or her students will not be fluent in the English language. To be required to be bilingual, but this is not always necessary. Should also be highly understanding of cultural difference as students could be from a range of backgrounds. An ESL teacher will also need to be good at research as he or she may spend time researching word equivalents in different languages.
SitelCUSTOMER SERVICE REPRESENTATIVE (Capital One)
Nov. 2014 - Feb. 2016PhilippinesDetermines requirements by working with customers; answers inquiries by clarifying desired information about the customers’ credit card; researching, locating, and providing information; resolves problems by clarifying issues regarding to their account; researching and exploring answers and alternative solutions to their credit card account; implementing solutions; escalating unresolved problems such as card declined on an ATM machine; fulfills requests by clarifying desired information; completing transactions; forwarding requests such as credit limit increase; keeps equipment operational by following established procedures; enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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