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Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✔️100%
IT
Geos
🇺🇸100%
United States
Work Background
Allianz PolskaLicencjonowany agent ubezpieczeniowy
May. 2024Kraków, Woj. Małopolskie, Polska* Developed and maintained client relationships by offering tailored insurance solutions, resulting in a high rate of customer retention and satisfaction. * Analyzed client needs and financial objectives, providing expert advice on life, health, and general insurance products. * Prepared and presented detailed insurance proposals and policy options, addressing customer concerns and explaining benefits in clear terms. * Collaborated with internal teams such as underwriting and claims departments to resolve customer issues and streamline processes. * Attended regular training sessions to stay updated on new product offerings and compliance changes.
WilsonHCGTalent Administration & Coordination Team Leader
Jan. 2020 - Dec. 2024Krakow Metropolitan Area* Training and developing TAC team/individuals as required * Monitoring, evaluating, and maintaining TAC team performance (team objective setting, performance management, development, and succession planning) * Involved in the process of adding external talent & onboarding new employees * People leader responsibilities to include but not limited to leading TAC team calls; reporting and managing risks, coaching & inspecting teamwork and other duties as assigned * Presenting ideas on process improvements across the TAC team * Tracking & maintaining quality assurance and compliance across the team * Building manuals and individualized training for accounts * Implementing a process on newly created accounts and creating process maps * Assisting in managing coverage and allocation (team’s holiday and sickness and ensuring that sufficient cover is provided as required per client desk) * Acting as a local point for escalations * Conducting interviews with external candidates * Demonstrating thought leadership via blogging, committee participation, leading task forces as assigned by TAC Manager * Providing ongoing support to Sr TAC Leadership including TAC Manager * Supporting and introducing new projects with use of change management strategies * Leading and executing Google docs transfer projects: planning, managing, executing and monitoring work required to meet projects objectives.
WilsonHCGTalent Administration & Coordination Acting Team Leader
Sep. 2019 - Dec. 2019Krakow Metropolitan Area
WilsonHCGTalent Administration & Coordination Senior
May. 2019 - Aug. 2019* Coordinating and scheduling candidates for various selection process activities such as assessments, interviews, onsite visits, etc. * Owning pre-employment processing of employees, ensuring proper completion of paperwork * Preparation of offer letters, facilitating background checks, and reference checks * Maintaining files and documentation on candidates to maintain compliance * Leading auxiliary postings for internal recruitment team and collaborates with the team on requirements for open requisitions * Preparing daily, weekly, and monthly reports and coordinating schedules and meetings * Generating reports on candidate and recruiter activity daily * Managing Career Fair Event Project: facilitating and leading strategic plan of the company participation at the event; making sure all necessary tasks are assigned to an appropriate member of the team * Leading an Internship Programme: preparing a plan and distributing responsibilities to other participants, setting goals, learning experience, and conducting check-ins as well as leading evaluation process
DWFTalent Administration & Coordination Specialist at DWF
May. 2018 - Aug. 2019Kraków Area, Poland
WilsonHCGTalent Administration & Coordination Specialist
Mar. 2018 - Apr. 2019
Alexander Mann SolutionsSenior Recruitment Coordinator
Jan. 2016 - Feb. 2018Kraków Area, Poland
NovartisSenior Recruitment Co-ordinator for Novartis via Alexander Mann Solutions Sp. z.oo
Jan. 2016 - Feb. 2018Basel Area, Switzerland* Co-ordinating interview scheduling, re-scheduling, and cancellations; Allocating appointments, issuing outlook correspondence * Coaching new starters on client's policies and administrative procedures * Administering external hiring processes: Posting job adverts to a network of job boards * Scheduling interviews for large interview panels across various time zones * Answering incoming phone calls from candidates, employees, hiring managers and HR stakeholder, resolving their queries where appropriate * First line support for all enquiries: managing customer (candidate and hiring manager) expectations ensuring they receive an excellent experience including feedback, throughout the sourcing process. * Comply with all relevant employment legislation and appropriate codes of practice
Communities Advice CentreAdministrative Assistant
Oct. 2014 - Dec. 2015* Reception duties such as greeting and looking after visitors * Delivering professional customer service in Polish and English * Answering telephone * Dealing with post * Compiling data and writing reports * Keeping records up to date; maintenance of clients’ database * Acting as an interpreter in schools, local offices, hospitals * Filling out applications, dealing with customer complaints * Managing staff appointments * Co-ordinating interview scheduling, re-scheduling, and cancellations; Allocating appointments, issuing outlook correspondence * Assisting with events planning and implementation
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