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Work Background
CFAO Mobility KenyaTyre Department Manager
Jun. 2024Nairobi County, KenyaThe purpose of this role is to develop the Tyre Business Unit in a profitable and sustainable way through definition and implementation of the Distribution, Sales, and Management in line with the company's overall strategy. *Managerial & Technical Responsibilities* • Developing a strategy for the unit and follow through on its implementation. • Effectively controlling and monitoring costs and revenues for growth & profitability. • In-charge of forecasts and revenue projections for the business • Managing the department’s commercial team (Sales, Marketing, and Supply Chain) to enable them to achieve the short and mid-term results associated with the unit’s mission. • Providing leadership and coordination of the team and setting both individual and company goals to maximize performance. • Appropriately coaching, identifying training and development needs & supporting professional & career growth of the team. Developing customer value propositions and service including internal partner needs. • Seeking and managing resources to enhance profitability. • Conducting frequent analysis of demand for services and influencing stakeholders to ensure efficient service delivery. • Acting as a change champion and as the single point of contact for stakeholders while facilitating relationships profitably. • Defining, developing, and deploying the Go-to-Market approach based on the business plan. • Managing processes & preparing periodic business performance reviews. *Governance & Business Steering Responsibilities* • Supervising channel pricing policy for fairness and consistency between channels. • Organizing and supervising the commercial steering process for the entity (Volumes, Revenue, Margin, Market Share, Commercial Expenses, Sales Team Productivity) • Arbitrating pricing and supply decisions between customers and channels.
Tyre Distribution Africa LimitedAg. Chief Operations Officer
Jun. 2024Nairobi County, KenyaSpearheading Transition
Mission Driven MumsFounder
Apr. 2024
Couples & MoneyCourse Facilitator
Sep. 2023 - Dec. 2023KenyaMy main task is taking couples through a 10 week course training on money as outlined below and creating sustainable generational wealth for people of all walks of life. *Different Strokes* To learn how our different family backgrounds cause us to view money differently *Different Eyes* To discuss how our different temperaments , affect our approach to money *Real Talk* To learn how and when to have safe money conversations *Never work for money* To understand God’s purpose for earning money *Money Journey* To understand investment goals for each decade in a couple’s lifetime *The Debt Trap* To learn how to get out of the debt trap *Living Sustainably* Budgeting and a simple lifestyle help couples achieve financial goals stress-free. *Building your Net worth* Help couples understand how to invest well together and grow their net worth *The Power of Giving* To help couples understand the importance and power of giving *Teaching Kids About Money* To help couples process the importance of passing good money habits and perspective to the next gen
Couples & MoneyCertified Course Facilitator
Sep. 2023 - Dec. 2023KenyaMy main task is taking couples through a 10 week course training on money as outlined below and creating sustainable generational wealth for people of all walks of life. *Different Strokes* To learn how our different family backgrounds cause us to view money differently *Different Eyes* To discuss how our different temperaments , affect our approach to money *Real Talk* To learn how and when to have safe money conversations *Never work for money* To understand God’s purpose for earning money *Money Journey* To understand investment goals for each decade in a couple’s lifetime *The Debt Trap* To learn how to get out of the debt trap *Living Sustainably* Budgeting and a simple lifestyle help couples achieve financial goals stress-free. *Building your Net worth* Help couples understand how to invest well together and grow their net worth *The Power of Giving* To help couples understand the importance and power of giving *Teaching Kids About Money* To help couples process the importance of passing good money habits and perspective to the next gen
Marketers in Automotive - East AfricaGeneral Member Board
Mar. 2023Nairobi County, Kenya
Oriel KenyaNational Sales Manager
Apr. 2021 - Sep. 2023Kenya1. Business Development • Manages and oversees key sales functions • Create strong relationships with key stakeholders • Establish sales • Maintain sales volume, product mix and selling • Establish and adjust selling • Complete national sales operational requirements • Foster a culture of continuous process improvement. • Achieve set sales targets and increase overall market • Brand positioning and sales promotion • Product retail price • Develop and enhance effective supply route to market. • Handle International Manufacture(s) liaison and negotiation. • Continuous review of stocks 2. Network Development • Identify growth opportunity areas and business dealers • Review and document market research and intelligence feedback. • Protect and develop the existing dealers and clients • Dealer and Network Development • Debt and account management 3. Customer relationship • Work with internal teams to ensure the highest level of customer service. • Problem resolution – technical, warranty, customer complaints, etc.; professionally and timely • Handle all customer feedback with root cause analysis and countermeasures • Customer database management • Customer retention strategies 4. Reporting • Works with the finance department in formulating and deciding sales team budgetary allocations • Analyze pipeline and lead data • Prepare and submit activity reports: weekly/monthly work plans and annual territory analysis updates. • Through reporting and analytics, validate the quality of the pipeline data. 5. Team Leadership • Work with the Sales, Account Management, and branch teams to implement targeted sales strategy. • Sales planning, annual target setting and sales budgeting. • Branch performance management. • Coaching, mentoring, and guiding the sales team including branch managers. • Staff training and development needs assessment. • Ensure adherence to statutory and company policies and procedures.
German Imaging Technologies East Africa LtdSales Manager Kenya
Feb. 2020 - Dec. 2020Nairobi, Kenya• Preparing and presenting executive reports on projections vs actual sales and prospective pipeline with Senior Management. • Recruiting, mentoring and coaching the sales team i.e. six Hunters (Sales Executives) and one Business Development Manager. • Formulating quarterly Objectives and Key Results for the sales team via offsite meetings. • Accompanying team for executive-level meetings to assist in pitching and closing at senior levels • Conducting collective intelligence each week to focus on lagging key results to establish best practice. • Evaluating reports of the sales team daily to ensure a robust and healthy pipeline is maintained, focusing the efforts of the team on closing hot prospects and aiding them to convert cold prospects to actionable leads. • Coaching existing staff on farming, retaining and growing existing relationships. • Attend weekly Senior Management Meetings to track progress and have feedforward sessions. • Formulate promotions and offers that help push numbers to get us to our target denominator. • Conducting market research and find ways of maintaining our edge in the market. • Conducting monthly evaluations of the team on values and KPIs. • Formulate targets for the team to achieve overall objectives. • Conduct daily one on one sessions with the team to track their business funnel and opportunities for prospects, qualifying, checking out closable opportunities etc. • Enforce sales and business policy to ensure high customer satisfaction and retention.
SAMEER AFRICA LIMITED(FORMALLY FIRESTONE EAST AFRICA)Branch Manager
Dec. 2016 - Feb. 2020Nairobi• Achieving an annual Sales Target Kshs. 78,000,000 in terms of value and units for tyres and service revenue from vehicle services e.g. wheel alignment, balancing, oil change, shocks fitting, car wash, vehicle accessories etc. • Enforcing the company’s policies principles and procedures in terms of human resource, environment, safety, audit, finance etc. • Coming up with the year’s balanced scorecards for the service attendants and administrator as well as performance evaluation and steering staff towards their goals both within and outside the company. • Inspiring and motivating staff every day by having short 5 minutes meeting to track the progress of sales and see on what to do differently as well as set daily targets to achieve that, listening to their grievances and offering solutions etc. • Interpreting, analyzing and producing sales & financial data from the daily sales via Managers Daily Report, Operational Plan, Petty Cash Management, Utility Bills and Suppliers Bills. • Liaising with external suppliers e.g. cleaners, security guards, alarm management system, bin collection services, newspaper vendor, soft drinks vending machine suppliers etc. • Handling Corporate clients sales, participating in tenders and prequalification’s, debt management from creditors, creating LPOs for items that need outsourcing, creating new business by opening accounts and bringing new clients on board.
CITY TYRES LIMITEDBranch Manager
Dec. 2014 - Nov. 2016Kampala• Managing a team of 31 staff members; 2 cashiers, 1 store manager, 2 store assistants, 12 tyre attendants, 6 wheel aligners, 3 drivers, 4 sales supervisors, one assistant manager • Achieving set targets for service and tyres both high end and general targets. Units tyre target of 14400 units annually and service target of UGX 1 Billion annually • -Conducting induction training for new sales supervisors as well as coordinating with the technical manager for the weekly training for supervisors and attendants on new products and services • Looking after the safety of employees by coordinating health and safety materials e.g. helmets, safety boots, gloves, goggles, masks etc. and for customers by clearly putting up proper signage for them to avoid danger zones • Handling all approvals for any customer purchasing on credit before billing that is any account customer by checking for customers ageing statements • Pulling employee attendance from the system to monitor attendance issues and deal with issues arising as well as overtime from the same • Ensuring proper stocking especially for fast-moving sizes as well as new SKUs and products and services to build on the existing sales and dealing with any inventory discrepancies • Resolving any customer issues in a timely and professional manner as and when the need arises • Balancing the day's Cash and Credit collections.
Color Creations Group LtdSenior Account Manager
Jan. 2013 - Nov. 2014Nairobi• Managing top accounts of the company e.g. Bata, Sameer, East African Breweries Limited with high marketing budgets • Meeting sales target of Kshs. 50,000,000 annually • Develop and build a client base utilizing proven sales techniques e.g. prospecting, cold calling, lead generation and deal closure. • Working with the production and creative teams to come up with proper promotional merchandise for clients in record time • Do weekly sales reports and maintain active sales funnel all the time.
Brand Track LimitedKey Sales Account Manager
Jan. 2011 - Dec. 2012Nairobi, Kenya• -Operating as the lead point of contact for all matters specific to accounts. • -Building and maintaining strong, long-lasting customer relationships. • -Overseeing customer account management, including negotiating contracts and agreements to maximize profit. • -Achieving an annual sales target of Kshs. 24, 000, 000.
Pack Entertainment LimitedPR & Marketing Manager
Jan. 2008 - Dec. 2010NairobiOrganizing and attending Marketers Night and Quiz Night. • -Managing the production of marketing materials including leaflets, posters and flyers for the events. • -Obtaining sponsors to collaborate in the events. • -Organizing and training ushers and activation staff for various events depending on the theme. • -Organizing setup of any event from the sound to the décor, entertainment, games etc.
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