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Work Background
GrabOperations & Data Management
Mar. 2019 - Jul. 2025IndonesiaManaged and maintained large operational datasets related to payment operations covering tens of thousands of merchants across multiple cities
Organized and tracked deployment data for payment devices (EDC & QRIS), including status, verification, and rollout progress
Designed and maintained Excel-based tracking files and performance reports to support operations, logistics, and field teams
Cleaned, structured, and validated data to ensure accuracy and consistency across regions
Created simple summaries and operational reports to monitor execution quality and identify issues
Supported compliance and verification programs by tracking merchant onboarding and transaction readiness
Improved operational efficiency by streamlining tracking processes and reducing manual errors
EndlessSales & Operations Support
Aug. 2018 - Mar. 2019IndonesiaCreated and standardized SOPs and workflows to support sales and operations activities
Organized operational data, documentation, and internal tracking files
Supported procurement, inventory tracking, and basic operational planning
Coordinated tasks and timelines across different teams to ensure smooth execution
Maintained structured records and followed defined processes to keep operations consistent
OVO (PT Visionet Internasional)Operations & Logistics Support
Feb. 2016 - Jul. 2018Indonesia, JakartaTracked asset inventory, logistics movements, and procurement records
Maintained operational documentation and internal tracking spreadsheets
Prepared training materials and playbooks for merchants and support teams
Supported large-scale rollout programs by organizing deployment and onboarding data
Ensured records were accurate, complete, and updated across teams
Mckinsey & CompanyTranslator and Operations Support
Aug. 2012 - Jan. 2016Indonesia, JakartaProvided English–Bahasa Indonesia interpretation and translation for meetings and workshops
Supported workshop logistics, scheduling, and documentation
Assisted consulting teams with data tracking, notes, and operational coordination
Followed strict confidentiality and accuracy standards in all assignments
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