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Work Background
IT - Service Delivery Manager/Product Owner
symphony.isIT - Service Delivery Manager/Product Owner
Apr. 2022- Conduct market research on data products and competitor analysis - Manage team and create roadmap for project - Lead team towards delivering successful solution - Improve project health and enable steady development process - Align priorities and requirements for optimized final output - Align technical requirements with technical lead per product needs - Work on problem-solving using machine learning techniques - Coordinate and oversee work of cross-functional teams - Collaborate with client team members to ensure project success - Provide guidance and support to team members - Ensure project deadlines and milestones are met - Communicate progress and updates to key stakeholders - Problem solving using AI - Collaborate with stakeholders and team members to enhance data products
IT Product/Project Manager
MistralIT Product/Project Manager
Nov. 2021 - Apr. 2022- Define the product roadmap - Manage the product throughout its lifecycle at different Stages - Collect, manage and maintain traceability of requirements from all stakeholders across product releases - Write Product Requirements - Perform product demos to customers and develop relationships in key clients (if B2B) - Lead the virtual product team to ensure delivery of agreed objectives - Monitor, report and improve product performance - Collect feedback from customers - Be recognized as a leader in the business and build relations with business stakeholders
Information Technology Project Coordinator
TEDxFerhadijaInformation Technology Project Coordinator
Oct. 2018 - Feb. 2019SarajevoTeam and Project coordination
Actress
Zona castingActress
Aug. 2016Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and HerzegovinaStatis/ acting Ref: https://www.youtube.com/watch?v=XCLFy7dSBW4&rco=1 Ref: https://www.youtube.com/watch?v=lcTg85QCfbo
Scrum Master
MistralScrum Master
Jan. 2016 - Apr. 2022SarajevoThe priority of activities at my role - Doing everything possible to ensure delighting customers - Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers - Guiding the team on how to get the most out of self-organization - Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks - Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization - Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. - Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. - Facilitating getting the work done without coercion, assigning, or dictating the work. - Facilitating discussion, decision making, and conflict resolution - Assisting with internal and external communication, improving transparency, and radiating information - Providing all support to the team using a servant leadership style whenever possible, and leading by example - Organize (e.g., Demos, Meetings) - Help keep the Team focused on the current Sprint - Help achieve Sprint goals - Monitor Sprint progress and adjust as needed - Measure project performance to identify areas for improvement (Project Governance) Some of my major contributions - Managing the migration of the automated test cases from CodedUI to Selenium. Being instrumental in pushing for the Automation team to travel the cross-region to train the onshore QA on Selenium. Collaborate and brainstorm on how to make the team more efficient. Drive the success of all of my team members through unwavering support and hard work.
QA Tester/Analyst at Authority Partners Inc.
AuthorityPartnersQA Tester/Analyst at Authority Partners Inc.
Aug. 2012 - Dec. 2015Sarajevo, Bosnia & Herzegovina• Follows testing standards • Design test cases in Test Manager • Smoke Testing, Regression testing, Functional testing for web based Applications. • HTTP Post methods • Validation of data elements and required nodes(MISMO standard and XML files) • Bug submission and verification(triage) • Excelled in finding, documenting (Test plan and LOE)and reporting bugs, within proprietary software applications developed for Authority Partners • Demonstrated detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Complete all assignments on or ahead of schedule.
Sales Manager
InfobipSales Manager
Mar. 2012 - Jun. 2012Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and HerzegovinaI worked at Infobip since March 2012. My main task was to promote Infobip products, services and solutions in the Turkish Market. Infobip's global mobile services cloud is bridging the gap between Mobile Operators and Enterprise clients worldwide. It is as well and Associate Member of the GSM Association and Mobey Forum. The company has been experiencing a steady growth and success on the global market, relaying exclusively on in-house products and solutions. Services , solutions and products for wholesale and Enterprise Clients I had to convince the customers to buy sms from us by calling them.
Translator
ZiraTranslator
Sep. 2011 - Dec. 2011(Mainly coordination of the project phases from inception to development to execution and translation from Turkish to English for the TURK TELEKOM PROJECT) Review and Translation of project documents)
Web Content Administrator
ABIDEINTLWeb Content Administrator
Jun. 2011 - Jun. 2013Istanbul, TurkeyEditing and managing the company website using word-press CMS. Adding and updating the properties/ Estates. Testing the website. Communicating with developers on the setback and getting things fixed per the clients need
Web Designer
Chamber of Commerce of Sarajevo CantonWeb Designer
Mar. 2011 - Aug. 2011SarajevoWeb design for HACCP project
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