HRBV Limited CompanyHead of Operations
Jun. 2020Accra, Greater Accra Region, Ghana• Evaluated client needs and expectations, establishing clear goals for each consulting engagement. • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions. • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients. • Managed client relationships through regular check-ins and updates on project progress. • Enhanced communication among team members to foster collaborative and supportive work environment. • Streamlined internal processes to enhance team efficiency and improve overall project outcomes. Increasing profitability and efficiency to 98% • Developed operational manuals for Staff and Management to improve staff work output