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Work Background
Bosch MalaysiaData Analyst - Global Commercial Technical Responsibility
Aug. 2023Malaysia• Act as the main contact person for UI maintenance of master data tools used across supply chain functions, ensuring seamless system performance and user experience in platforms such as Tivity. • Drive high-quality standards for supply chain master data, ensuring accuracy and consistency to support core processes like planning, product management, logistics. • Utilize Power BI and KNIME to lead data analysis and automation efforts, providing timely insights to stakeholders and reducing manual workload through intelligent reporting solutions. • Collaborate with cross-functional teams including Planning, Product Management, Logistics to ensure data-driven decision-making and resolve master data issues efficiently. • Identify data error trends through pattern recognition and analysis; propose corrective and preventive actions, while continuously driving process optimization to enhance supply chain resilience and performance.
BoschAssistant Manager, HR IT
Mar. 2022 - Jul. 2023Penang, Malaysia• Manage the first point of contact team for resolution of queries and issues related to use of HR Systems.
(eg. FIORI, COMPAS, SAP HR , HR Global, TalentHub)
• Manages a team responsible for the daily service delivery to achieve the agreed service levels (SLAs, turnaround time, agreed formats, quality.)
• To lead the implementation of HR IT system in Robert Bosch Malaysia.
• Ensure changes to process or system is discussed and relevant consultation is provided to stakeholders, while also ensuring timely implementation is performed to such changes.
• Recommend changes to GS/HRS-MY current process to provide more effective use of HR Core and take lead as a project manager to implement changes.
• Contribute to discussions on future HR systems strategy, evaluate existing systems/other products where necessary and make recommendations.
• To plan and execute the change communication activities for any HR System changes to all Robert Bosch Malaysia locations
• Work closely with HR Locations and HR Shared Services Team to ensure the system functionality meets the needs and requirements
• Manages the scope and SLA of the team and reports any change in tasks requested.
• Develop a dashboard of HR metrics to be presented monthly, quarterly and annual basis
• Acts as first escalation point, and follows up accordingly, for team members in case of issues, complaints or complex queries.
• Builds a professional working relationship and communicates on regular basis with other teams working for the same country and/or language, pro‑actively covering cross‑functional dependencies
• Drive the process improvements and harmonization activities.
• Provides thought leadership and consultation around the design, development and implementation of HR analytics tools, automation efficiency projects, dashboards and reporting.
BoschHR Data Management Team Lead
Oct. 2019 - Mar. 2022Malaysia• Lead the team members in the Data Maintenance team
• Manages all administration activities within the employee life cycle which includes onboarding, leavers,
movements, salary adjustment, promotions, personal data change, etc is accurately performed in HR Core
system
• Liaise with internal stakeholders in governing the personal data compliance in all legal entity, according
to Bosch Directives
• Consistently review and update the Standard Operating Procedure(SOPs) to ensure completeness and it
is up to date
• Comply with audit regulations both internal and external Bosch auditors with regards to payroll input
• Identifies and drive the opportunities to improve HR Operations services and processes and escalates
appropriately
• Support HRS‑MY projects including HRS Global project, where assigned
• Act as ambassador or HRS engagement partner for HRBP in location to discuss gap and improvement
needed to close gap in the process and ensure efficiency achieved
• Contact point with local HRL for update of new policy and procedures and responsible in ensuring MyHR
page is updated accordingly
ExyteHR Analyst - Shared Services
Nov. 2018 - Oct. 2019Penang, Malaysia• First point of contact for HR system enhancement for which includes and not limited to SAP – Module P51, Employee / Manager Self Service i.e Time Sheet Portal, Leave Portal, Career Compas.
• Worked with users to determine areas in need of improvement.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• To assist with the process improvements and harmonization activities for Exyte Malaysia Sdn Bhd.
• To work on the report automation and standardization across the Exyte entity.
• Consistently met deadlines and requirements for all monthly reports.
• Recommend changes to current process to provide more effective use of HR Core and take lead as a project manager to implement changes.
• Work closely with HR Locations and HR Shared Services Team to ensure the system functionality meets the needs and requirements.
• Contribute to discussions on future HR systems strategy, evaluate existing systems/other products as necessary and make recommendations. Project:
• Main project team member for implementation of data central team setup across the entity under HR Shared Services. This project aims to centralize the data submission which include personnel data administration. time management, payroll management.
Robert Bosch (Malaysia) Sdn BhdHR Specialist - Shared Services
Jan. 2018 - Nov. 2018Penang, Malaysia• First point of contact for resolution of queries and issues related to use of HR Systems.
• To support the implementation of HR IT system in Robert Bosch Malaysia.
• Coordinate and documents requirement gathering for change request.
• Recommend changes to current process to provide more effective use of HR Core and take lead as a project manager to implement changes.
• To plan and execute the change communication activities for any HR System changes to all Bosch MY locations.
• Work closely with HR Locations and HR Shared Services Team to ensure the system functionality meets the needs and requirements.
• Contribute to discussions on future HR systems strategy, evaluate existing systems/other products as necessary and make recommendations.
• Maintain and develop core HR IT systems, specifically contributing to maintenance COMPAS.
• Carry out system administration activities - e.g. system maintenance, system testing, system/data checks fault-finding and resolution, managing user access.
• Create and maintain documentation of processes and training guides for end users.
• Manages a team responsible for the daily service delivery to achieve the agreed service levels (SLAs, turn-around time, agreed formats, quality).
• Keeps Senior Manager, HR Shared services informed on progress, outstanding issues and the resolution process.
• Acts as first escalation point, and follows up accordingly, for team members in case of issues, complaints or complex queries.
• Builds a professional working relationship and communicates on regular basis with other teams working for the same country and/or language, pro-actively covering cross-functional dependencies.
• Manages the scope and SLA of the team and reports any change in tasks requested.
Project
• Main project team member for implementation of HR Core to a new legal entity of Bosch MY. This project aims to standardize the whole personnel administration, time mgmt, payroll mgmt and reporting mgmt process across Bosch MY.
Robert Bosch (Malaysia) Sdn BhdHR Specialist - Shared Services
Jan. 2018 - Nov. 2018Penang, Malaysia• First point of contact for resolution of queries and issues related to use of HR Systems.
• To support the implementation of HR IT system in Robert Bosch Malaysia.
• Coordinate and documents requirement gathering for change request.
• Recommend changes to current process to provide more effective use of HR Core and take lead as a project manager to implement changes.
• To plan and execute the change communication activities for any HR System changes to all Bosch MY locations.
• Work closely with HR Locations and HR Shared Services Team to ensure the system functionality meets the needs and requirements.
• Contribute to discussions on future HR systems strategy, evaluate existing systems/other products as necessary and make recommendations.
• Maintain and develop core HR IT systems, specifically contributing to maintenance COMPAS.
• Carry out system administration activities - e.g. system maintenance, system testing, system/data checks fault-finding and resolution, managing user access.
• Create and maintain documentation of processes and training guides for end users.
• Manages a team responsible for the daily service delivery to achieve the agreed service levels (SLAs, turn-around time, agreed formats, quality).
• Keeps Senior Manager, HR Shared services informed on progress, outstanding issues and the resolution process.
• Acts as first escalation point, and follows up accordingly, for team members in case of issues, complaints or complex queries.
• Builds a professional working relationship and communicates on regular basis with other teams working for the same country and/or language, pro-actively covering cross-functional dependencies.
• Manages the scope and SLA of the team and reports any change in tasks requested.
Project
• Main project team member for implementation of HR Core to a new legal entity of Bosch MY. This project aims to standardize the whole personnel administration, time mgmt, payroll mgmt and reporting mgmt process across Bosch MY.
Robert Bosch (Malaysia) Sdn BhdHR Payroll Specialist
Aug. 2016 - Dec. 2017Penang, Malaysia• Process monthly payroll, which include salary, overtime, incentives, bonuses, allowances, leaves, taxes and various payroll deductions as well as maintain in payroll records.
• Ensure all the payroll result and processes are compliant with the company policies, statutory requirement and current government regulations (federal, state and foreign tax authorities).
• Responsible for employee tax filling.
• Prepare and submit various payroll related report as per scheduled.
• Support internal and external audits according to timeline.
• Ensuring deadlines are met and each request is responded to with a timely and accurate response.
• Coordinate and perform troubleshooting and investigation of payroll system problems and take appropriate corrective action by working closely with the SAP and technical expert team.
• Identify potential improvements in the processes and continue to work on the enhancement on the efficiency of the process. Project: • Main project team member for implementation of HR Shared Service Malaysia which involved four (4) legal entity which inclusive of two (2) Penang plant, one (1) Petaling Jaya plant and one (1) Shah Alam plant. This projects involved in total of 4000++ headcounts across Malaysia - a major revamp on process optimization and standardization for compensation and benefits as well as payroll topic.
Robert Bosch (Malaysia) Sdn BhdHR Payroll Specialist
Aug. 2016 - Dec. 2017Penang, Malaysia• Process monthly payroll, which include salary, overtime, incentives, bonuses, allowances, leaves, taxes and various payroll deductions as well as maintain in payroll records.
• Ensure all the payroll result and processes are compliant with the company policies, statutory requirement and current government regulations (federal, state and foreign tax authorities).
• Responsible for employee tax filling.
• Prepare and submit various payroll related report as per scheduled.
• Support internal and external audits according to timeline.
• Ensuring deadlines are met and each request is responded to with a timely and accurate response.
• Coordinate and perform troubleshooting and investigation of payroll system problems and take appropriate corrective action by working closely with the SAP and technical expert team.
• Identify potential improvements in the processes and continue to work on the enhancement on the efficiency of the process. Project: • Main project team member for implementation of HR Shared Service Malaysia which involved four (4) legal entity which inclusive of two (2) Penang plant, one (1) Petaling Jaya plant and one (1) Shah Alam plant. This projects involved in total of 4000++ headcounts across Malaysia - a major revamp on process optimization and standardization for compensation and benefits as well as payroll topic.
Robert Bosch (Malaysia) Sdn BhdCompensation & Benefit Analyst
Jan. 2015 - Jul. 2016Penang, Malaysia• Responsible for maintaining accurate employee records in a human resource information system (SAP). • Perform the monthly payroll data maintenance and ensure the correct data is managed on timely manner. • Support the Annual Salary Review activities and the performance bonus process management.
• Responsible for daily compensation and benefit operations tasks (for all white collar employees) in accordance to the established policies such as housing loan, car interest subsidy, flexi-time, including employee's confirmation, resignation, special bonus, special incentives etc.
• Responsible for leave and shift management. • Responsible for the outsourced foreign worker’s payroll management. • Main contact person for internal / external audit related to payroll. • Perform regular HR reporting such as headcount report, fluctuation report, etc. • Assist in other ad-hoc projects as assigned.
Robert Bosch (Malaysia) Sdn BhdCompensation & Benefit Analyst
Jan. 2015 - Jul. 2016Penang, Malaysia• Responsible for maintaining accurate employee records in a human resource information system (SAP). • Perform the monthly payroll data maintenance and ensure the correct data is managed on timely manner. • Support the Annual Salary Review activities and the performance bonus process management.
• Responsible for daily compensation and benefit operations tasks (for all white collar employees) in accordance to the established policies such as housing loan, car interest subsidy, flexi-time, including employee's confirmation, resignation, special bonus, special incentives etc.
• Responsible for leave and shift management. • Responsible for the outsourced foreign worker’s payroll management. • Main contact person for internal / external audit related to payroll. • Perform regular HR reporting such as headcount report, fluctuation report, etc. • Assist in other ad-hoc projects as assigned.
Robert Bosch (Malaysia) Sdn BhdHR Generalist
Jul. 2013 - Dec. 2014Penang, Malaysia• Foreign intern hiring and management, such as CV screening, tele-interview, visa application, relocation support, onboarding support, daily support after they are onboard, etc. • VA/VN, STA inbound and outbound management, such as information trip arrangement, visa application, relocation support, onboarding support, daily support after they are onboard, etc. • Coordinate and administer all Immigration matters for foreign expatriates and foreign trainees and of Foreign Affairs, German Consulate/Embassy, etc. • Carry out all confidential and administrative Human Resource work as directed by superior and to ensure confidentiality in all matters for Bosch Group Penang.
• Department secretary to give daily support to DH and HR associate, such as travel arrangement, BGN updates, My HR webpage updates, HR organization chart updates, Management luncheon arrangement, handling visitors, communication with employees of all level and dealing with all personnel confidential matters, document signature management, etc.
• Coordinate document flow and administrative functions for HR - Bosch Group Penang. • Prepare correspondence and other assignments from general instructions.
• Responsible for SAP (Purchase Requisition) and first approval loop.
• Responsible for Document Control for the department. • Assist in HR designated Company functions and event management.
Robert Bosch (Malaysia) Sdn BhdHR Generalist
Jul. 2013 - Dec. 2014Penang, Malaysia• Foreign intern hiring and management, such as CV screening, tele-interview, visa application, relocation support, onboarding support, daily support after they are onboard, etc. • VA/VN, STA inbound and outbound management, such as information trip arrangement, visa application, relocation support, onboarding support, daily support after they are onboard, etc. • Coordinate and administer all Immigration matters for foreign expatriates and foreign trainees and of Foreign Affairs, German Consulate/Embassy, etc. • Carry out all confidential and administrative Human Resource work as directed by superior and to ensure confidentiality in all matters for Bosch Group Penang.
• Department secretary to give daily support to DH and HR associate, such as travel arrangement, BGN updates, My HR webpage updates, HR organization chart updates, Management luncheon arrangement, handling visitors, communication with employees of all level and dealing with all personnel confidential matters, document signature management, etc.
• Coordinate document flow and administrative functions for HR - Bosch Group Penang. • Prepare correspondence and other assignments from general instructions.
• Responsible for SAP (Purchase Requisition) and first approval loop.
• Responsible for Document Control for the department. • Assist in HR designated Company functions and event management.
Robert Bosch (Malaysia) Sdn BhdHR Officer
Oct. 2012 - Jun. 2013Penang, Malaysia• Carrying out time administration maintenance which include leave management, shift management, time event management.
• Assist with personnel administration management which include maintenance of new hire record.
• Preparing compensation and benefit document which includes appointment letter, confirmation letter, resignation acceptance letter.
• Assist with the monthly payroll which includes leasing payroll and local payroll.
• Maintain the confidentiality of HR documentations.
• Perform the administration duties in training implementation which includes liaising with training provider on training registration and confirmation.
• Assigned to monitor HRDF flow inclusive application and claim.
• Perform the training administration which includes training room administration, training payment process, training filling system.
• Perform data entry for training evaluation.
• Assist with training reports and presentation.
• Assist with quality audit.
• Assistance to the document controller.
Robert Bosch (Malaysia) Sdn BhdHR Officer
Oct. 2012 - Jun. 2013Penang, Malaysia• Carrying out time administration maintenance which include leave management, shift management, time event management.
• Assist with personnel administration management which include maintenance of new hire record.
• Preparing compensation and benefit document which includes appointment letter, confirmation letter, resignation acceptance letter.
• Assist with the monthly payroll which includes leasing payroll and local payroll.
• Maintain the confidentiality of HR documentations.
• Perform the administration duties in training implementation which includes liaising with training provider on training registration and confirmation.
• Assigned to monitor HRDF flow inclusive application and claim.
• Perform the training administration which includes training room administration, training payment process, training filling system.
• Perform data entry for training evaluation.
• Assist with training reports and presentation.
• Assist with quality audit.
• Assistance to the document controller.
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