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Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
✨100%
Business Owner
🔥66%
Startup Founder
✔️66%
IT
Geos
🇺🇦33%
Ukraine
Work Background
Boutique Outsource SolutionsManaging Director
Sep. 2024New York, United StatesAt Boutique Outsource Solution, I support a growing portfolio of businesses by delivering tailored outsourcing services designed to meet each client’s unique needs. We take pride in offering a more personalized, high-touch alternative to traditional BPOs—helping small to mid-sized businesses scale efficiently without compromising quality. My role includes:
* Overseeing daily operations of remote teams across various business functions, including administrative support, customer coordination, and process management
* Working closely with founders and executives to understand business goals and translate them into scalable support solutions
* Implementing workflow systems and documentation practices that promote accountability, accuracy, and performance
* Leading onboarding and training initiatives to ensure our teams deliver consistent and professional service
* Ensuring client satisfaction through regular communication, feedback loops, and results-driven performance tracking At Boutique Outsource Solution, we believe outsourcing isn’t one-size-fits-all. Our customized approach helps clients reduce overhead, increase efficiency, and stay agile in today’s competitive landscape.
Black Spruce Management llcManaging Director
Mar. 2024New York, United StatesAs the Managing Director at Blackspruce LLC, I oversee the operations of a dedicated team handling back-office support, collections, renewals, and other key functions for residential and commercial properties across New York. My focus is on optimizing processes, ensuring efficient operations, and providing seamless support to both clients and tenants. Our team works closely with property owners, tenants, and contractors to ensure smooth operational flow and timely collections. By fostering a collaborative environment, we strive to deliver exceptional service and support the long-term success of each property under our management. At Blackspruce LLC, we emphasize professionalism, attention to detail, and proactive management. If you're looking to optimize your property management processes or need support with collections and renewals, let’s connect and explore how we can work together.
The Work TeamManaging Director
Dec. 2018New York, New York, United StatesAt The Work Team, I play a key role in delivering high-quality outsourcing solutions to a range of businesses headquartered in New York. As part of a dynamic and fast-paced team, I help bridge operational gaps by providing back-office support, customer coordination, administrative functions, and process optimization—allowing our clients to scale efficiently while staying focused on their core business. My responsibilities include:
* Managing remote teams and ensuring performance aligns with client expectations
* Supporting business operations across property management, accounting, customer support, and more
* Coordinating daily workflows to ensure smooth communication between offshore teams and New York-based stakeholders
* Maintaining quality assurance, timely delivery, and adherence to KPIs
* Contributing to process improvements that enhance productivity and cost-effectiveness The Work Team is committed to excellence in outsourcing—offering DEDICATED MANPOWER and smart solutions that help New York businesses operate better, faster, and leaner.
Sound AroundManaging Director
Oct. 2017PhilippinesAs the Managing Director at Sound Around, I lead the efforts to streamline and optimize business processes for our global e-commerce operations. Our focus is on creating efficient systems that enhance performance and improve the overall customer experience across various online platforms. My role involves overseeing the development and implementation of strategic processes that support our global teams, ensuring smooth and scalable operations for our diverse client base. By aligning processes with business goals, we help clients enhance operational efficiency, reduce costs, and achieve long-term growth. I work closely with teams across different regions to ensure seamless coordination, efficient workflows, and high standards of service. At Sound Around, our mission is to continuously improve and adapt, supporting our clients in staying ahead in an ever-evolving digital landscape.
5KEYS BUSINESS SOLUTION CONSULTANCY SERVICESChief Executive Officer
Oct. 2015PhilippinesI am passionate about transforming business operations and driving growth at 5 Keys Business Solutions. • Developed customized solutions that significantly reduced operational costs for clients, enhancing their competitiveness. • Implemented strategic processes that improved service delivery, leading to increased client satisfaction and retention. • Fostered a collaborative environment that encouraged innovation, resulting in a strong team culture and low attrition rates.
5 Keys Business Solution Consultancy ServicesChief Executive Officer
Oct. 2015PhilippinesI am passionate about transforming business operations and driving growth at 5 Keys Business Solutions. • Developed customized solutions that significantly reduced operational costs for clients, enhancing their competitiveness. • Implemented strategic processes that improved service delivery, leading to increased client satisfaction and retention. • Fostered a collaborative environment that encouraged innovation, resulting in a strong team culture and low attrition rates.
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