Estrella Joy Lopez

Operations Manager @Mission Global

Chat SupportProject CoordinatorCustomer ServiceSales & BizDevAdministrative AssistantChief Customer Officer (CCO)Client Relations SpecialistCustomer Care SpecialistHead of GrowthBusiness Development ManagerExecutive AssistantOffice AssistantCustomer Success ManagerPersonal AssistantService Quality ManagerResearch AssistantLive ChatAssistantCustomer Retention SpecialistCase ManagerOffice AdministratorComplaint Resolution SpecialistData Entry🎓 StudentFounderAdvisorGraduate StudentQuantitative AnalystFinanceConsultingBusiness OwnerStartup Founder

Strategic operations and logistics leader with 10+ years of experience driving large-scale, end-to- end logistics initiatives across the MENA region and internationally. At Mission Global, I lead the planning and execution of complex operational frameworks supporting high-profile regional and global events. Backed by advanced certifications (CISCM, CISCP, CCE, CIE) and a strong foundation in Lean Six Sigma and continuous improvement, I specialize in developing scalable logistics strategies, optimizing processes, and delivering cost-efficient, compliance-driven operations. Recognized for fostering cross-functional collaboration, training multidisciplinary teams, and implementing solutions that elevate operational performance, enhance stakeholder alignment, and ensure seamless execution from international transport to customs clearance and on-site delivery.

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