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Work Background
TripadvisorProduct Lead, Rewards Platform
Mar. 2025Product Lead on the founding cross-functional team that developed and scaled Tripadvisor Rewards, the company’s first free loyalty program. Defined the program vision, platform architecture, product requirements, and growth strategy in partnership with Engineering, Design, Business Strategy & Ops, Marketing, CRM, Data, Customer Service, and third-party vendors to deliver an on-time, successful launch. Within the first three months, Tripadvisor Rewards powered approximately 40% of U.S. app bookings and improved repeat booking rates, exceeding user acquisition and engagement goals. Currently leading platform growth by refining incentive structures, personalizing campaign capabilities, and scaling automation to drive retention and long-term customer value. Balance strategic foresight with hands-on execution to ensure the platform continues to deliver measurable business impact and a better traveler experience.
TripadvisorSenior Product Manager, New Ventures
Apr. 2022 - Mar. 2025Developed and executed on plans to quickly test and launch new features, products, and improvements to existing travel planning tools on both Tripadvisor and Reco, a platform to connect travelers with agents.
TripadvisorSenior Product Manager
Apr. 2022
GrubhubProduct Manager II
Jun. 2021 - Apr. 2022Developed and enhanced promotional tools to help restaurant partners optimize their loyalty programs and engage diners on both their brand-owned channels and Grubhub's marketplace.
GrubhubManager, Enterprise Loyalty Strategy
Dec. 2019 - Jun. 2021Managed a team of strategists responsible for developing loyalty best practices and bespoke engagement strategies for restaurant partners by diving into performance data, conducting market research, and leveraging our complex campaigns engine.
GrubhubMarketing Strategist
Nov. 2017 - Dec. 2019Boston, MAJoined the LevelUp team in early November 2017 and worked as a Marketing Strategist for the company's 200+ mobile experiences. Expanded role to support restaurant brands on Grubhub and Seamless marketplaces following the Grubhub/LevelUp merger.
Dunkin' BrandsField Marketing Graduate Intern, Dunkin' Donuts
Jun. 2016 - Apr. 2017Greater Boston AreaDeveloped promotion analysis tool for Field Marketers to project ROI on item-based discounts. As a graduate intern for the summer term, I was asked to stay on through the academic year to expand this tool’s reach and support the marketing team as they developed recommendations on couponing strategy specific to market, item, and budget and crafted data-focused, storytelling presentations to gain necessary franchisee buy-in.
Boston College Carroll School of ManagementMBA Candidate
Aug. 2015 - May. 2017Elected President of the Graduate Management Association (2016-2017)
Boston Red SoxClient Services Coordinator
Feb. 2014 - Jun. 2015Greater Boston Area
Boston Red SoxClient Services Assistant
Mar. 2013 - Feb. 2014Greater Boston Area
Boston Red SoxTicket Services Associate
Jun. 2012 - Mar. 2013Greater Boston Area
Worcester SharksIntern
Jan. 2012 - Jun. 2012Worcester, MA
College of the Holy CrossMellon Fellow- Research Assistant, Dept of Sociology
Jun. 2011 - Aug. 2011Worcester, MA
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