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Work Background
Masterwork HoldingDirector
Mar. 2025As a Director at Masterwork Holdings, a emerging fuel supply company in Zambia, I oversee operations and strategic initiatives aimed at delivering high-quality fuel solutions to the SSA market. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐: โข Drive the strategic direction of the company, ensuring alignment with market demands and operational efficiency.
โข Oversee daily operations, focusing on logistics, supply chain management, and customer service to enhance overall business performance.
โข Develop and maintain strong relationships with key stakeholders, including suppliers, partners, and regulatory bodies, to ensure compliance and foster collaboration.
โข Implement innovative strategies to expand market reach and drive revenue growth while maintaining high standards of service delivery.
โข Monitor industry trends and analyze market dynamics to identify opportunities for growth and improvement. My leadership at Masterwork Holdings is committed to promoting sustainable practices and ensuring customer satisfaction within the fuel supply sector in SSA.
VELOPAY FINANCIAL SOLUTIONSDirector
Dec. 2024As Director in VeloPay Financial Solutions, I lead the charge at the intersection of fintech and Healthtech innovation in Namibia and Zambia. Our firm is dedicated to transforming the digital payment ecosystem, specializing in strategy, compliance, and digital transformation tailored for financial institutions in emerging markets. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐ ๐ฎ๐ป๐ฑ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐: โข Spearhead the development and implementation of cutting-edge financial and business solutions, driving scalable, secure, and customer-centric innovations.
โข Foster strategic alliances with industry leaders, enabling us to offer state-of-the-art services that encompass payment processing, mobile banking, and digital wallet technologies.
โข Lead the expansion of our service offerings beyond fintech, integrating advanced GPS tracking, telemetry, and fleet management solutions to enhance operational efficiency.
โข Innovate Healthtech solutions, including comprehensive Hospital Management Systems, to revolutionize healthcare management and optimize patient workflow.
โข Advocate for Agritech advancements to boost agricultural productivity and sustainability through smart farming and supply chain optimization. Visionary leadership and a commitment to excellence drive our mission to redefine the payments landscape, delivering unparalleled value and convenience to our clients.
VELO ENERGIESDirector
Dec. 2024In my role as a Director of Velo Energies Pty Ltd, I lead the charge in redefining energy management and distribution across SADC. Committed to innovation, sustainability, and exceptional customer service, I steer our mission to revolutionize the energy landscape by providing comprehensive energy solutions that meet the demands of the modern era. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐ ๐ฎ๐ป๐ฑ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐: โข Drive the strategic direction and operational excellence of our organization, ensuring that our energy solutions are tailored to the unique needs of our clients and the communities we serve.
โข Promote sustainability initiatives that enhance service quality and environmental responsibility, exceeding client expectations while fostering a greener future.
โข Lead a dedicated team of professionals focused on delivering high-quality services that emphasize efficiency and customer satisfaction.
โข Establish Velo Energies as a leading energy solutions provider, continuously driving progress, efficiency, and innovation in the energy sector across Namibia and beyond. With a focus on creating a sustainable and efficient energy future, I am proud to represent Velo Energies as a beacon of progress within the industry
FlocashExecutive - Businesses Development
Dec. 2023 - Oct. 2024In my role at Flocash, I focused on driving new business opportunities and expanding market reach. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐: โข Identify and pursue potential clients and partnerships to generate new business.
โข Develop and implement strategic sales initiatives to achieve revenue targets.
โข Build and maintain strong client relationships, delivering tailored solutions to meet their needs.
โข Conduct market research to identify trends, competitive activities, and growth opportunities.
โข Collaborate with cross-functional teams on product development and marketing strategies.
โข Represent Flocash at industry events to enhance brand awareness and create business opportunities.
โข Define product vision and growth opportunities, ensuring alignment with market demands.
โข Gather customer feedback to optimize product offerings and enhance satisfaction.
โข Track key product metrics to measure and improve portfolio performance.
FlocashDigital Payments and Systems Implementation Consultant
Oct. 2022 - Jan. 2024As a Digital Payments and Systems Implementation Consultant, I focused on optimizing implementation processes and enhancing client satisfaction. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐: โข Review and adapt implementation methodologies to align with evolving service offerings.
โข Serve as the liaison between Partner Managers and Product Owners, managing customer expectations regarding delivery timelines.
โข Act as a Subject Matter Expert (SME), supporting customer requirements and project scope.
โข Plan platform implementations, including system configuration, documentation creation, customer training, and release management.
โข Address complex challenges and identify innovative solutions from a broad perspective.
โข Report on project progress, risks, and issues to stakeholders.
โข Collaborate with cross-functional teams to implement cutting-edge tech solutions.
โข Communicate technical information clearly to service users.
United Africa Group (Namibia)Digital Payments and Systems Implementation Consultant
Oct. 2022 - Oct. 2024NamibiaIn my role at United Africa Group, I provided strategic consultation and managed the implementation of digital payment and transit products. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐: โข Developed the Keyplot system for managing City of Windhoek parking, enhancing operational efficiency.
โข Designed the United PayPoint Digital Wallet and Payment Gateway, providing seamless transaction solutions.
โข Facilitated the regulatory process and documentation to secure the companyโs E-Money license. Through effective planning and execution, I ensured alignment with organizational goals while fostering innovative digital solutions.
Sasai FintechPayments Manager
Nov. 2020 - Oct. 2022In my role at Sasai Fintech, I drove innovation in the digital payments landscape, focusing on customer-centric solutions and optimizing payment experiences. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐: โข Led the development and integration of mobile payments and e-wallets into the Sasai platform, enabling seamless and secure transactions.
โข Established strategic partnerships with payment processors and financial institutions, expanding our payment network and enhancing security.
โข Ensured regulatory compliance and risk management within payment operations, adhering to industry standards.
โข Leveraged data analytics and market research to identify emerging payment trends and consumer preferences, driving innovation.
โข Collaborated with cross-functional teams to implement and promote payment initiatives, aligning stakeholder interests for successful project execution. My contributions significantly enhanced Sasai Fintech's payment solutions and positioned the company for sustained growth in the digital payments sector.
Maqhawe ConsultingFounder
Mar. 2020Zimbabwe and ZambiaAs the Founder of Maqhawe Consulting, a firm specializing in fintech and health tech consulting, I have transformed our organization from a boutique agency into a recognized leader in digital transformation across Zimbabwe and Zambia. ๐๐ฒ๐ ๐๐ถ๐ด๐ต๐น๐ถ๐ด๐ต๐๐: โข Drive strategic vision and nurture a culture of agility and continuous learning.
โข Expand our client base from startups to Fortune 500 companies, providing scalable digital solutions.
โข Implement emerging technologies like IoT, blockchain, and AI to keep clients at the forefront of innovation.
โข Cultivate partnerships with industry leaders, including CR2 and FloCash, to deliver advanced banking solutions.
โข Participate in industry discussions to promote effective technology integration in business. Our growth reflects my commitment to managing stakeholder relationships and developing strategies that align with market needs.
Webs For Africa TechnologiesBusiness Development Executive
Mar. 2020 - Oct. 2020During my tenure at Webs For Africa Technologies, I successfully expanded our fintech operations into the Zambian market, establishing the company as a trusted player in the financial technology landscape. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐: โข Forged strategic partnerships with local financial institutions and businesses through effective negotiation and relationship management.
โข Led the localization of products and services tailored to the Zambian market by conducting thorough market research and engaging with stakeholders, resulting in rapid adoption and a strong brand presence.
โข Identified new revenue streams and innovative product solutions, ensuring we remained competitive in Zambia's fast-evolving fintech sector.
โข Built and guided a high-performing sales team, promoting a culture of continuous learning and executing result-oriented sales strategies that exceeded targets.
โข Actively promoted our brand through networking events, conferences, and thought leadership initiatives, enhancing visibility and fostering relationships with key stakeholders, including government agencies and industry influencers. My contributions significantly advanced Webs For Africaโs market presence and established a solid foundation for future growth in Zambia.
BancABCDigital Issuing Manager
Jan. 2019 - Mar. 2020ZimbabweIn my role as Digital Issuing Manager at BancABC, I drove the growth and success of the organization through effective management of various functions, including card services, policy development, product innovation, business development, and marketing. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐: โข Managed the successful development and integration of digital card services, enhancing customer satisfaction and contributing to increased revenue.
โข Developed and implemented policies and procedures for digital channels, ensuring regulatory compliance while optimizing operational efficiency.
โข Launched new digital banking products informed by market research and customer feedback, boosting the bank's competitive edge.
โข Identified market trends and customer needs, collaborating with cross-functional teams to create strategies that drove customer acquisition and revenue growth.
โข Conducted research and analysis of customer behavior and industry trends, utilizing insights to design targeted marketing campaigns and effective account management strategies.
โข Increased brand awareness and product adoption through engaging marketing content and collaboration with internal and external stakeholders. My experience at BancABC empowered me to optimize card services, manage key operational areas, drive product innovation, and execute impactful business strategies.
MyCashTechnical Operations Manager and Account Manager
Mar. 2015 - Dec. 2018Harare, ZimbabweDuring my four-year tenure at MyCash, I contributed to the companyโs remarkable growth from a startup to an organization with over 100 employees and 52 branches. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐: โข As Technical Operations Manager, I aligned technology with business operations by overseeing the implementation and management of technical systems and infrastructure, ensuring seamless day-to-day operations.
โข Collaborated with cross-functional teams to identify technological needs, optimize workflows, and enhance overall efficiency across the organization.
โข As Account Manager, I cultivated strong relationships with a diverse clientele, employing a consultative approach to understand their business objectives and tailor solutions to meet their needs.
โข Ensured timely delivery of services and resolved client issues promptly, maintaining high standards of customer satisfaction.
โข Participated in strategic planning and leveraged data to drive informed decision-making, contributing to the expansion of the customer base and the development of new business opportunities.
โข Played an instrumental role in scaling operations, coordinating resources for the establishment of new branches and maintaining operational excellence. My experience at MyCash was marked by adaptability, innovation, and a commitment to exceptional customer service, successfully exceeding goals in a dynamic startup environment.
Zimbabwe Shared Services (ZSS)Account Manager
Mar. 2015 - Jul. 2015Harare, zimbabweAs an Account Manager at ZSS, I played a crucial role in managing client accounts and ensuring successful engagements. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐: โข Delivered exceptional customer service by maintaining seamless communication between clients and internal teams. โข Conducted in-depth consultations to understand clients' unique business requirements, aligning our services and solutions to effectively meet their needs. โข Regularly updated clients on project progress, addressing concerns and managing change requests to ensure smooth project implementation. โข Involved in various project management activities, including project specification and documentation, while ensuring compliance with relevant certifications and standards. โข Facilitated user acceptance testing to guarantee that deliverables met client expectations and requirements. โข Specialized in electronic payments, providing support for Visa, Mastercard, and Vpayments, ensuring secure and efficient transactions. My tenure at ZSS was characterized by strong client relationship-building, exceptional service delivery, and successful project outcomes.
ZB Financial Holdings, DataCentreInformation Systems Analyst and Developer
Mar. 2013 - Feb. 2015Harare, ZimbabweIn my role as an Information Systems Analyst and Developer at ZB Financial Holdings, I enhanced our information systems' capabilities and optimized operational efficiency. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐: โข Analyzed complex data systems and developed innovative solutions aligned with the companyโs strategic objectives. โข Translated business requirements into technical specifications by collaborating closely with cross-functional teams to re-engineer processes. โข Engaged in full-stack development, implementing and maintaining critical internal applications using languages such as Java, SQL, and C#. โข Developed and integrated database systems that supported business intelligence initiatives, leveraging data analytics for evidence-based decision-making. โข Advocated for automation and emerging technologies to enhance data accuracy and integrity. โข Demonstrated strong problem-solving skills by troubleshooting and resolving system issues, ensuring the continuity and reliability of information systems. My tenure at ZB solidified my foundation in IT and equipped me for subsequent roles with broader responsibilities, focusing on digital transformation strategies.
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