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Work Background
FreelanceProfessional Development
Aug. 2025Engaging in professional development, course studies, and independent projects while preparing for the next stage in my career
Massage Therapy ClinicSmall Business Owner
Jul. 2017 - Nov. 2025Wrentham, Massachusetts, United StatesOwned and operated a long-standing massage therapy clinic with a small team, providing client care and managing all business operations. Streamlined outdated systems by implementing new scheduling and record-keeping software, improving efficiency and client satisfaction. Ensured compliance with all local, state, and federal regulations while maintaining facilities and inventory. Trained staff, managed client communications, and resolved concerns with professionalism and care.
Massage EnvyLicensed Massage Therapist
Dec. 2015 - Jul. 2017North Attleboro, Massachusetts, United StatesProvided customized therapeutic massage treatments to address clients’ individual wellness needs and promote overall relaxation and recovery. Completed intensive Spa Opening Training, gaining comprehensive knowledge of operational standards, client service protocols, and brand procedures. Collaborated with a multidisciplinary team to deliver consistent, high-quality client experiences in alignment with company standards. Educated clients on treatment benefits and self-care practices to support long-term wellness goals. Maintained accurate client records, adhered to hygiene and safety standards, and supported daily clinic operations.
WeGotSoccerCustom Apparel Technician
Apr. 2013 - Apr. 2015Foxborough (Foxboro), Massachusetts, United StatesOperated heat press and related equipment to apply custom designs to apparel and textiles with precision and quality. Maintained equipment, monitored production processes, and ensured consistent output to meet deadlines and client specifications. Collaborated with team members to manage workflow, troubleshoot issues, and uphold quality standards. Assisted with inventory management, materials preparation, and adherence to safety and operational protocols.
The TJX Companies, Inc.Customer Service Representative
Nov. 2009 - Nov. 2011Plainville, Massachusetts, United StatesAssisted customers with inquiries, returns, and purchases, ensuring a positive and efficient shopping experience. Resolved customer issues and complaints with professionalism, maintaining high standards of service. Processed transactions accurately and efficiently while following company policies and procedures. Supported daily store operations, including merchandising, inventory management, and maintaining a clean, organized environment.
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