Monica Gagnon is a dynamic professional with over seven years of experience owning, operating and managing every aspect of an award winning spa. Hinging on entrepreneurship and passion she assembled a successful team to completely reimagine internal business structures, catapulting the business to many years of success. She specializes in crafting innovative, tailored strategies to help small businesses thrive in both the online space and day-to-day operations. Monica is passionate about using technology and readily available online tools to streamline operations, provide market insights, and improve customer satisfaction all geared toward building a solid foundation for growth. Capitalizing on her results orientated expertise and drive to put all of the pieces together for success - you can expect well organized, and thoughtful results. Outside of work, she enjoys spending time with her cats, tackling home improvement projects, and volunteering with a local survival center.More...