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Work Background
Le Jardin FrancaisDirector of Operations
Mar. 2024Atlanta, Georgia, United States- Oversee day-to-day operations and completion of daily and on-going objectives
- Coordinate and manage daily logistics across departments
- Perform administrative/office management responsibilities including managing office operations, communication with vendors and staff, managing overall team schedule - Team management including driving employee camaraderie, providing feedback, conducting training & identifying opportunities for ongoing education.
- Updating company processes and procedures and ensuring they are followed
- Assist with recruitment & onboarding as needed (including conducting interviews, preparing documents, checking references, etc.)
- Time Clock Management – Create monthly schedule, process PTO requests, document absences, etc.
- Perform regular and irregular administrative office tasks
- Support all teams in all capacities
ROCKWELL GROUP L.L.C.Co-Owner The Rockwell House
Mar. 2024Milledgeville, Georgia, United StatesWe’re more than a venue or an overnight stay….Experience the history of Rockwell & book your event at our historic home. https://www.rockwellhousega.com/
UpTown Concierge, Inc.Director Of Operations
Jun. 2021 - Jun. 2023Atlanta Metropolitan AreaIncreased gross revenue sales by 30% 2021 - 22. Created and implemented all new company procedures and processes. Developed new hiring strategy; growing team 120%. Built executive team. Supervised Executive Team/field associates. Managed Assistant House Manager team. Devised client outreach programs. Controlled costs while allowing for growth. Increased press exposure.
Randa AccessoriesAccount Executive - Luggage
May. 2017 - Mar. 2020- Optimize and grow key national accounts (Kohl's, Macy's, JCP ) as well as e-tailers
- Identify and open business relationships with new accounts for brand & classification growth
- Manage top line shipments of key merchandise categories - Identify product opportunities & trends with design merchandising providing direction for account structure needs
- Broaden digital footprint within the organization with a hyper-focus on my accounts
Davis VisionProposal Specialist
Sep. 2014 - Feb. 2017San Antonio, Texas AreaWrite, proof, and revise various responses to Request for Proposals (“RFP’s), as well as other business development inquiries. Maintain proposal response database with finalized documentation and statistics. - Write, proofread and revise proposals for submission to prospective clients. - Prepare and request supporting materials needed for proposals; i.e., provider directories, network access reports, underwriting/rates and any attachments. - Interpret instructions accompanying requests, and/or follow verbal instructions to determine format and content required for proposal. - Obtain current data and information gathered from subject matter experts, as well as respond to proposals within required time frames. - Maintain group, plan design and follow-up information for each request in proposal database. - Create, revise and maintain departmental materials such as correspondences, reports, records, forms, minutes of meetings, etc. from rough draft through corrected copy or previous versions. - A canny ability to manage several projects with tight deadlines. - Dedicated self-starter with aptitude to work in a group and autonomously.
TCB PropertiesPartner
Jul. 2013 - Mar. 2017
Bigelow ManagementCorporate Liaison
Jan. 2008 - Dec. 2013Phoenix, Arizona Area▪ Established new and maintained existing vendor relationships
▪ Negotiated regional and company wide discounts with new corporate clients and vendors
▪ Hosted educational seminars for corporate executives on creative strategies to aide guests in an economic market downturn
▪ Propelled sales in the region 11%-14% year over year in a declining real estate market
▪ Initiated 3 system upgrades and secured implementation resources
▪ Coordinated auditing tactics, guest service guidelines, vendor relations and company improvement plans
▪ Performed regular audits of 936 units in Phoenix and implemented a new auditing system for all 7,158 units including Texas and Las Vegas
▪ Assisted Regional Manager and Senior Vice President on day to day operations of multi-unit extended stay facilities by comprising their calendars, setting meetings with clients and vendors and suggesting prudent opportunities for expansion and growth in the marketplace
DillardsBuyer
Jan. 2005 - Dec. 2008Phoenix, Arizona Area▪ Created and executed product assortment plans for 55 western stores
▪ Negotiated terms, pricing, markdowns and return to vendor opportunities to maximize profit
▪ Appointed marketing coordinator/new vendor opportunist for all 5 corporate divisions ▪ Maintained top gross margin percent ranking over last 2 seasons company wide
▪ Increased Gross Margin dollars 33% year over year in first 2 selling months of season
▪ Established 5 new vendors to corporate matrix
▪ Devised advertising layout strategy for national, regional and local campaigns
▪ Designed selling tools for store associates by compiling vendor and product information as well as a monetary incentive plan sponsored by vendor monies to drive individual vendors throughout the selling season
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