Kwasi Acheampong

Digital Marketing Manager | Consultant @RiDraw

Sales & BizDevCustomer Retention SpecialistClient Relations SpecialistCustomer Success ManagerCustomer ServiceGrowth HackerCRM managerAffiliate MarketingMarketing DirectorEngagement ManagerAssociateCustomer ResearcherAdvisorBusiness AnalystMarketing Analytics ManagerEmail Marketing ManagerContent ManagerCommunications ManagerBrand Marketing ManagerConsultingC-level ExecutiveMarketing

Strategic and people-focused Head of Client Service with over 8 years of experience leading client partnerships, marketing transformation, and growth strategy across global organisations in FMCG, healthcare, aviation, and built environment sectors across nationalised infrastructure. Adept at building trusted C-suite relationships and translating business vision into measurable commercial outcomes, including double-digit client acquisition gains and 30–40% growth in brand visibility. Experienced in leading high-performing Account Director and Client Manager teams, embedding clear structures, scorecards, and client OKRs to drive excellence and accountability. Combining certifications in Digital Marketing, Business Analysis (BCS), and Data Analytics (CompTIA Data+), I bring a data-driven yet human centred approach to client leadership; ensuring every engagement delivers measurable value, retention, and long-term loyalty. Known for commercial discipline, operational clarity, and the ability to coach and inspire teams, I champion client experience, strategic alignment, and cross functional collaboration that fuel sustainable growth. Passionate about cultivating a high-trust, high-performance culture where curiosity, challenge, and innovation shape every client partnership.