BMC SoftwareDatabase Marketing Specialist
Aug. 2010 - Mar. 2014Houston, Texas Area• Generated detailed Marketing Campaign, Sales Pipeline, and Website reports using Omniture, Eloqua, and SFDC data, then compiled and presented reports using SAS 9.2, Excel, MicroStrategy, and Tableau.
• Managed marketing prospect lists using Eloqua and Siebel marketing tools, ensuring timely service despite a 5-day SLA.
• Maintained Marketing inbox daily, handling junk emails, hard bounce emails, opt-out requests, and email update notifications efficiently.