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Work Background
Senior Quality Assurance Automation Engineer
Newton Vision Co.Senior Quality Assurance Automation Engineer
Feb. 2024United States● Designed and implemented a robust Test Automation framework using Typescript and Playwright. ● Maintained and improved old Automation framework in Java and Selenium adding CI/CD integrations ● Improved test coverage by 40%, reducing defects in production. ● Implemented CI/CD pipelines in Azure Devops to integrate tests with every Release
Senior QA Engineer
MGM Resorts InternationalSenior QA Engineer
Feb. 2023 - Feb. 2024United States● Developed an automation framework using Cypress and TypeScript, improving execution times by 30%. ● Created Automation suite using Cucumber BDD ● Integrated Jira Xray with the automation framework. ● Automated API tests with RestAssured in C# and load testing with JMeter. ● Configured CI/CD pipelines with GitHub Actions and Azure DevOps.
QA Architect & Lead
QAssertifyQA Architect & Lead
May. 2019 - Feb. 2023United States● Led QA teams, implementing multiple projects for USA Companies ● Implemented automation strategies using C# Selenium and SpecFlow with Gherkin ● Built automation pipelines from scratch, integrating tests into CI/CD environments for Java, C# projects ● Defined quality standards and established processes to minimize critical defects. ● Automated UI and API tests using Groovy and Postman. ● Created from scratch a C# testing framework to test audio conference calls prompts using MSTest and Azure Voice to Text for assertions ● Developed cross-platform automation solutions for iOS, Android, and Windows applications using Appium, NUnit, and UITest Xamarin. ● Optimized testing efficiency through the implementation of CodeceptJS for end-to-end automation. ● Built a C#-based testing framework from scratch to validate data integrity across multiple databases, improving report accuracy and performance
QA Automation Engineer
MauticQA Automation Engineer
Dec. 2017 - May. 2019United StatesRemote Job for US based company Use of selenium with PHP and Codeception framework for UI Automated testing. Create and improve QA policies and methodologies to use in company. Changes in code to provide better functionality/readability. Continuous delivery / integration environment. Creation, maintenance of test cases
Lead QA Automation Engineer
MauticLead QA Automation Engineer
Dec. 2017 - May. 2019United StatesRemote Job for US based company Use of selenium with PHP and Codeception framework for UI Automated testing. Create and improve QA policies and methodologies to use in company. Changes in code to provide better functionality/readability. Continuous delivery / integration environment. Creation, maintenance of test cases
QA Automation Engineer
Katch LLCQA Automation Engineer
Feb. 2016 - Dec. 2017GuatemalaCreation of unit tests, specification, and integration tests in C# and Java(Maven). Use of selenium with Groovy for UI Automated testing (desktop/mobile). Create and improve QA policies and methodologies to use in company. SpecFlow, XUnit, JUnit and TestNG framework for testing Changes in code to provide better functionality/readability. Continuous delivery / integration environment. Creation, maintenance of test cases.
Service Manager
IndraService Manager
Nov. 2013 - Dec. 2015GuatemalaTracking documentation, project deliverables and invoicing Manage client requests on projects and changes. Follow-up meetings to achieve timely delivery for projects Report to country and market managers about incidents and new opportunities. Interviewing new personnel. Control and monitor team (offshore and local), on different services (L2 Support, Development, Infrastructure) Plan and direct meetings between client and our head offices outside the country. Liaison between customer and production equipment. Management of production team
Gerente Servicio
IndraGerente Servicio
Nov. 2013 - Dec. 2015Guatemala- Seguimiento de documentación, entregables y cobro de proyectos - Gestor de peticiones del cliente sobre proyectos y mejoras. - Asistir a reuniones de seguimiento de proyectos y encargarse de entregas puntuales. - Planificar reuniones y solicitar apoyo de oficinas centrales - Seguimiento con el cliente sobre temas de proyectos y solicitudes comerciales. - Obtener feedback de proyectos y solicitudes - Reportar a directivos de país y mercado sobre incidencias y nuevas oportunidades. - Entrevistar cliente para obtener requerimientos y retroalimentación del producto - Control y seguimiento del equipo de trabajo (off-shore y local), sobre soporte a cliente y mejoras de sistema software de gestión. - Ser enlace entre cliente y equipo de producción. - Gestión de equipo de producción
Systems Developer
XeroxSystems Developer
Mar. 2013 - Nov. 2013Guatemala area- Conceptual design of process for new applications. - Interviewing client for requirements and feedback for changes in software. - Design, create and document Data Bases. - Oversee all stages of a software cycle. - Plan and follow up on team tasks. - Scrum implementation on projects - Software programming on C# and ASP.Net with MSSQL Server as Database. - MSSQL SQL procedures programming with documentation. - Design, development, documentation and maintenance of new applications and existing ones. - Testing and QA.
Tier 3 HelpDesk Support Analyst
XeroxTier 3 HelpDesk Support Analyst
Apr. 2012 - Mar. 2013- Create reports through stored procedures - Client support for applications and processes. - Use of ticketing system for follow up and SLA compliance - Monitor and fault solving to vital 24/7 running processes - Create, modify and document TSQL Procedures - Help Tier 1 and Tier 2 team with everyday issues - Ongoing learning for new products and processes
Tier 2 Tech Support
XeroxTier 2 Tech Support
Aug. 2011 - Apr. 2012Remote support for windows desktop users. Troubleshoot remote computers with propietary software installed in various locations in the US.
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