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Work Background
Change Management Lead Enterprise
UAB MedicineChange Management Lead Enterprise
Feb. 2025Birmingham, Alabama, United States
Owner
DumpStor of BirminghamOwner
Dec. 2024Hoover, Alabama, United States
AVP, Change Management Business Partner
Regions BankAVP, Change Management Business Partner
May. 2023 - Dec. 2024Birmingham, Alabama, United StatesAs a Business Unit Change Management Partner, I provide leadership and oversight to large multi-year effort to transform the enterprise. Partnering with business unit leaders and senior enterprise leaders to manage transformational projects and delivery through multi-disciplinary teams to achieve specific business outcomes across the enterprise. Designed and implemented change management strategies/playbooks and coaching to empower project sponsors, executive leaders, and managers to effectively lead and maintain change initiatives • Developed and defined process/plans identifying project/program impacts, risk, mitigation, and key adoptions metrics • Authored and designed content/training and feedback mechanisms to reinforce updates to new processes and way of working • Collaborated with and advised cross-functional partners (Project Managers, Engineering, Product Managers, HR, Data Analytics, Vendors, and Executive Leadership) to identify programs/process opportunities to develop organizational upskilling and drive adoption • Organized and facilitated change champion model across multiple lines of business that enable employee’s education, engagement, and feedback • Coached cross functional partners on best practices and strategy for change maturity, readiness, and communication • Graduated two projects to completion out of the Transformation office to business-as-usual
Performance Improvement Consultant
OraclePerformance Improvement Consultant
Oct. 2022 - Apr. 2023Hoover, Alabama, United StatesConsult with clients on service line workflows and define key value objectives for the engagement. Provide solution oversight, direction, and expertise to stakeholders. Lead performance analysis and discovery with clients to develop a performance improvement strategy that achieves client objectives. Manage project progress within the assigned site team, executing workflow and process improvement strategies. Lead client meetings and events as well as drive internal team initiatives.
Performance Improvement Consultant
Cerner CorporationPerformance Improvement Consultant
Jul. 2022 - Oct. 2022Hoover, Alabama, United StatesConsult with clients on service line workflows and define key value objectives for the engagement. Provide solution oversight, direction, and expertise to stakeholders. Lead performance analysis and discovery with clients to develop a performance improvement strategy that achieves client objectives. Manage project progress within the assigned site team, executing workflow and process improvement strategies. Lead client meetings and events as well as drive internal team initiatives.
Organizational Change Consultant
Cerner CorporationOrganizational Change Consultant
Nov. 2020 - Jul. 2022Hoover, Alabama, United States• Performed interviews, observations, and informal discussions to understand the culture, success factors, and barriers • Built strategies to support the adoption of the changes required by a project • Conducted impact analyses, assessed change readiness, and identified key stakeholders • Defined and built a plan to address anticipated resistance • Provided direct support and coaching for managers • Provided Users Training of software and process improvement initiative
Implementation Project Manager/ Change Lead
Command AlkonImplementation Project Manager/ Change Lead
Jan. 2016 - Jun. 2020Birmingham, Alabama Area• Led projects and provide guidance to team members to meet and exceed stakeholder expectations • Managed project delivery, scope, financials, planning, and tracking mechanisms • Created Team Knowledge Library to share experience and help increase team member growth • Revamped User Training material to standardize across team for training users from CSR to Executives • Created User Guide Library to provide additional support resources for customers • Consulted customers in developing customized change management and process improvement strategies • Consulted customers in developing communication plan for project lifecycle • Mentored site leaders in strengthening personal leadership skills and developing leaders within their team
President
Fordwares LLCPresident
May. 2014
Client Success Manager
AvettaClient Success Manager
Oct. 2013 - Sep. 2015Irvine, california-Led customer implementation projects -Created guidebook for clients that provided overview of implementation process and services provided -Provided training and on-going support to Account Management & Sales for reporting tool software update -Supported remote employees with training and client presentations -Led process improvement to standardized client implementation process -Evaluated client’s current contractor prequalification process and provided solutions for areas of improvement
Client Specialist Consultant - BASF
AvettaClient Specialist Consultant - BASF
Oct. 2012 - Oct. 2013Geismar, LA-Oversaw Contractor Pre-qualification process for 185 BASF facilities in North America -Updated and performed internal trainings, created training materials and post training reference material -Reduced annual contractor pre-qualification work hours by 500K through evaluating current processes in customer/client relationship, identifying process improvements, and implementing solutions -Implemented reporting system at 185 BASF facilities as a pilot to prepare rollout of system to 1200 clients facilities. -Leveraged experience working in Client office to improve value messaging and process implementation
Relationship Manager (Europe, Middle East, Africa)
AvettaRelationship Manager (Europe, Middle East, Africa)
Sep. 2011 - Oct. 2012Milton Keynes/Maidenhead, United Kingdom-Opened first operations office outside North American -Provided internal training on company software and safety services process -Led Implementation for first international client launch -Implemented software and services for clients in 6 countries and 5 languages -Established international standard Prequalification Form
Account Manager
AvettaAccount Manager
Nov. 2010 - Sep. 2011Houston, Texas Area-Managed 300-client facilities contractor prequalification process -Led software/service implementation process for new clients -Performed user training using online portal and in-person presentations -Educated clients on functionality of software and process flow of safety audit services -Designed customized audit processes for clients needs
Sales Support Associate
AvettaSales Support Associate
Apr. 2010 - Nov. 2010Houston, Texas Area-Sought business development opportunities with existing and potential customers -Coordinated operational support for sales efforts around trade shows and industry conferences -Facilitated Best Practices Forum for clients in Gulf Coast, Mid-West, Southeast, and Northeast -Prospected sales leads, focused on expanding business into new industries and countries -Supported Sales team with marketing materials creation -Supported new customer implementations
Compliance Analyst
AvettaCompliance Analyst
May. 2009 - Apr. 2010Houston, Texas Area-Managed 1000 contractor accounts for safety compliance, educated contractors on prequalification process -Led contact for contractor Insurance compliance review process -Performed data verifications of OSHA logs and Insurance certificates
Airport Operations Assistant
Houston Airport SystemAirport Operations Assistant
Oct. 2008 - May. 2009Houston, Texas Area-Prepares inspection reports, notified supervisor of unsafe conditions and policy/procedure violations -Observes and reports tenant and airline activities to ensure compliance with standards and policies/procedures -Supported operations activities, such as responding to calls for assistance, observing safety inspections of aircraft movement areas and becoming familiar with air side operations and communications activities
Lead Technician
Platinum ProtectionLead Technician
Jan. 2008 - Oct. 2008Greater Chicago Area
Aiport Operations Intern
Salt Lake City International AirportAiport Operations Intern
Jan. 2008 - Apr. 2008Greater Salt Lake City Area
District Installation Manager
Firstline SecurityDistrict Installation Manager
Mar. 2005 - Dec. 2007Washington D.C. Metro Area
UAB Medicine
Birmingham, Alabama, United States

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