SkillboxBusiness Analyst Project Lead
Jun. 2022 - Aug. 2023Skillbox EdTech leading online education platform in Russia • Delivered relaunch of Data Analytics program 3 months faster than market average, accelerating revenue recognition. • Boosted product profitability by 20% through program redesign and lean production approach. • Increased student satisfaction to CSAT 90 / NPS 80 by incorporating structured feedback loops into product updates. • Secured and onboarded 15+ industry experts in just 2 months, enabling full-scale production within 6 months. • Improved sprint velocity by 15% through backlog prioritization, story pointing, and stakeholder alignment in Jira. • Reduced course delivery risks by aligning cross-functional teams (engineers, designers, sales, SMEs) around clear KPIs. • Strengthened product-market fit via competitive analysis of 10+ global programs and curriculum benchmarking.